Quality Carriers, Inc. (QC), headquartered in Tampa, FL, is North America's largest bulk liquid chemical carrier. Through a network of more than 100 terminals and facilities, we transport a broad range of chemical products and provide our customers with value-added transportation services. This position coordinates all functions of load planning and freight movement in order to maximize profitability and optimize terminal assets and resources. This candidate will be required to secure freight from outside sources. This position requires a self-motivated and detail oriented individual. This person will have daily contact with the customer and be able to interact with various positions within the customer's locations. The candidate will have to be able to communicate effectively with internal and external customers both written and verbal. They will also provide visibility to management and the customer in regard to tracking, process oversight, issues, successes, and data. This candidate will also be required to be on call at times.
Essential Functions: Create the daily schedules and obtain necessary backhauls for all assets, if applicable, using all available inputs, to include but not limited to the driver calendar, available yard checks, available orders and out of service reports from maintenance or driver reports. Work closely with the terminal driver managers in an effort to match the best possible driver to the most appropriate loads that optimizes driver's hours and maximizes revenue per day targets, as established by management. This will require an understanding of transit times, customer requirements, and DOT Hours of Service Proactively works with the maintenance teams on a weekly basis to plan all preventive maintenance, federal inspections, and necessary repairs to ensure all trailers are in a high level of repair and in full compliance to all federal, state and local regulations as well as all QC compliance standards thereby reducing the equipment's downtime. Manages the end-to-end tank wash process on all terminal assigned equipment through timely tank wash assignments, confirmation of prior product compatibility with the tank wash, scheduling, PO coordination, and ongoing communication with tank wash on ETA to ensure timely completion for upcoming planning and assignment; Proactively monitors all terminal freight assigned to the system reloadable and relay network to ensure freight is being proactively covered by the Central Scheduling and shared trailer pool team. If not, working closely with those teams to plan and cover the freight internally with the terminal capacity to ensure the best service to the customer is expected. Track load matching data and miscellaneous functions; Performs projects and other duties as assigned; Education: High School Diploma or GED equivalent, required 2-year business degree preferred Skill/Knowledge Requirements: 2-3 years chemical bulk transportation industry experience; in a dispatcher or transportation operations position. Current transportation market knowledge (understanding operating practices, structure, and management organization, including knowledge of lanes and rates) Knowledge of customer's business, products Knowledge of Quality Carrier's and Customer's equipment Geographical Expertise, understanding of mileage as it relates to the passage of time, including DOT and speed governance Good communication skills and ability to deal with people Knowledge of DOT requirements Experience with safety procedures Working knowledge of computer and software such as Word & Excel TMW experience strongly preferred Strong analytical skills Supervisory Responsibility: None Position Type/Expected Hours of Work: This is a full-time position, and days and hours of work are typically Monday through Friday, 8:00 a.m. to 5 p.m. As Operations run 24/7, these hours are subject change.
Travel: 5% (From time-to-time, in-person training in Tampa, FL or other QC locations is expected). Work Environment: This job operates in an office and warehouse environment. This role routinely uses standard office and computer equipment.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.
This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items over 20 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice.
We offer competitive wages and employee benefits (Flexible spending accounts, generous Paid Time Off/Holiday Schedule, in addition to Medical, Dental and Vision plans). Quality Carriers is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, military/veteran status or other characteristics protected by law. Please note that per Quality policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Quality will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.? #CAMZ ExperienceRequired2 - 3 years: Industrial customer service2 year(s): Geographical expertise, understanding of mileage as it relates to the passage of time, including DOT and speed governance2 year(s): DOT Safety & Compliance2 year(s): Chemical bulk transportation industry experience; in a dispatcher or transportation operations position.EducationRequiredHigh School or betterPreferredAssociates or betterSkillsRequiredMicrosoft ExcelAnalytical ThinkingCommunicationPreferredCustomer ServiceBehaviorsPreferredEnthusiastic: Shows intense and eager enjoyment and interestDedicated: Devoted to a task or purpose with loyalty or integrityDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellMotivationsPreferredGoal Completion: Inspired to perform well by the completion of tasksGrowth Opportunities: Inspired to perform well by the chance to take on more responsibility
