Logistic Specialist

Job Description

Job Description

Job description
We are looking for a leader to oversee our representatives who can also provide awesome customer service to our customers!

MUST HAVE SAP EXPERIENCE!
Shift:

10am-6:30pm
*Some overtime will be required based on volume.
Here are just some things our Logistic Specialist will do while overseeing our customer service representatives:
Receive and process outbound orders by phone, fax, or email in either our in-house Cadence system or SAP.
Prepare routing information, schedule appointments with carriers, and shipping documents.
Prepare any follow-up to ensure delivery can be made by the specified dates required. Initiate tracers with carriers.
Adjust or cancel orders and process inbound returns as requested.
Access customer's online shipping or receiving programs and update records for individual accounts.
Send daily, weekly, or monthly reports to the customer as requested.
Invoice processing
Here is what we're looking for:
Must have previous lead or supervisor experience
1+ year in a high-volume customer service role with a 3PL strongly preferred
Working knowledge of Microsoft Word, Outlook, Excel and SAP
Ability to organize and prioritize work and meet deadlines. Multi-tasking!!
Excellent customer service skills (friendly, courteous, helpful).
Available to work some overtime as needed.
RELIABLE they will not tolerate absenteeism in their first 60 days of assignment.
Job Type:

Full-time
Pay:

$22.00 - $25.00 per hour
Expected hours:

37 per week
Schedule:
8 hour shift
Day shift
Monday to Friday
Experience:
SAP: 1 year (Required)
Ability to Relocate:
Long Beach, CA: Relocate before starting work (Required)
Work Location:

In person
Company Description Great atmosphere, friendly, great leadership.

Company Description

Great atmosphere, friendly, great leadership.
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