Direct ReportRiver Experience Director Employee Profile and Desired TraitsHigh level emotional intelligenceActive in team dynamics, conflict prevention/resolution, and identifying customer needsCheerful attitude and servant leadership dispositionDedicated customer service and people orientedAdaptability in a fast-paced environment with ability to learnAbility to interact with men and women of all ages and maturity levels of staff/customersDuties & ResponsibilitiesSupport 5-day whitewater treks with a vehicle and trailer.Drive gear, staff, and participants to and from river.Load and unload gear, staff, and participants to and from river.Assist in cleaning, packing, and inventory of gear needed for trek.Maintain trek equipment in an organized and good working condition.Ensure safety and quality standards remain at the highest levels.Maintain a clean, organized, inspected, neat, and safe work area.Other duties or projects as assigned by SBR leadership.Abide by policies and procedure outlined in the SBR staff handbook.Qualifications & Training21 years of age or olderBe or become certified in Red Cross Standard First Aid and CPRMust be able to secure a Summit Driving permit. Required driving record submittance.Required: Experience driving and backing loaded flatbed trailers.Preferred: Commercial Driver LicenseAbility to use Microsoft Teams daily for work related communication and coordinationBe or become a registered member of the Boy Scouts of AmericaPerformance ResultsAssist all participants to complete the New River Experience.Regularly show appreciation to coworkers via written and verbal methods.Participate in team activities.Physical RequirementsUp to 8 hours a day of either standing, walking, driving, and the ability to lift 70 lbs.Can pass the physical exam and approved for SBR height and weight requirements.UniformSummit staff uniform
Housing10x12' Platform Tent; Staff Camp
Expected Weekly Hours45 - 55
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