The Logistics Operations Manager is responsible for overseeing the warehouse and distribution operations to ensure internal and external customer satisfaction. The Manager is responsible for developing procedures to improve efficiency, reducing costs, engaging other departments to improve the customer's experience and maintaining inventory control for all finished goods and service parts. Is responsible for training and mentoring employees in all facets of our warehouse management system.
About DTTP Daikin Texas Technology Park has a footprint of 4.23 million square feet under a single roof and is the third largest factory in the United States. Opened in 2017 as the manufacturing, logistics, and engineering center for Daikin's American subsidiary Goodman, the plant makes heating and air conditioning products sold under the Goodman, Amana, and Daikin brands.
Why work with us? Benefits are effective on day one for all full-time direct hires.Training programs are available to help guide team members and develop new skills.Growth Opportunities - there are immense opportunities to grow your career.You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.—an organization that brings opportunity to over 60,000 employees worldwide.Position Responsibilities may include: Develop and maintain efficient procedures and processes to maintain efficient warehouse operations.Collaborate with the Director to establish and implement departmental short-term and long-term goals, provide metrics, KPIs, and analyze data to make decisions using the data as a benchmark.Manage and ensure all company policies and procedures are communicated, interpreted, and followed.Labor management, seasonal labor planning, material handling management.Directly interact with our internal and external customer base on service issues and/or damage complaints. Visit customers as the need arises.Implement and drive continuous improvement processes and change management.Establish and maintain good working relationships with other departments.Assist Inventory Control to help maintain a high level of inventory accuracy.Develop and mentor employees to improve managerial bench strength.Manage safety and housekeeping procedures that result in a clean, safe working environment.Manage operation within budgeted goals outlined by Director.Exercise disciplined expense control on all operational activities.Facility management including preventive maintenance and repairs.Perform additional projects/duties to support ongoing business needs.Nature & Scope: Ensures work is aligned with the Director's expectations, goals, and vision.Accountable for implementation of policies, processes, and procedures for short-term results.Decisions and problem-solving are guided by policies, procedures, and business plan; receives guidance from Senior Manager/Director.Works on difficult to moderately complex issues and projects.Provides guidance and training to subordinates.Has authority to hire, recommend pay, establish performance, and recommend for termination.Level of signing authority established by company policy/guidelines.Knowledge & Skill: Strong working knowledge of high-performance warehouse and distribution operations, business principles, processes, and best practices to effectively manage the warehouse and distribution functions with a bottom-line result. Includes knowledge of compliance standards in related areas - Industry, OSHA, EEOC, and Employment law.Excellent leadership skills; able to envision, develop, direct, delegate responsibility and authority, and drive employee engagement and performance management skills.Strong computer skills with Microsoft Office 365 – Outlook, Excel, Word, and PowerPoint (Advanced level with creating spreadsheets, graphs, charts, and preparing presentations) – Strong knowledge of WMS systems.High level of attention to detail, effective organizational and time management, and project management skills.Analytical ability – able to convert data into information, identify trends, and effectively communicate it.Problem solving – effective elimination of the root cause of problems using a systematic approach.Priority setting – capable of managing multiple inputs and directions to deliver the desired results.Effective communication skills; clearly convey and transmit information through written and verbal form including strong business and financial acumen.Strong influencing skills & ability to collaborate and lead change with various partners cross-functionally.Ability to be a team player, results-oriented, have a dedication to excellence, and a sense of urgency to achieve business objectives.Ability to adjust to operational needs as they arise - ability to work under pressure and able to make sound decisions.Ability to apply good judgment, strong work ethics, and integrity on the job.Experience: 10+ years working within logistics/supply chain role; background in fulfillment, shipping/receiving, and warehousing.5+ years in a managerial/leadership role.5+ years of experience with performance metrics, process improvement, change management, and Lean methodologies.Education/Certification: Bachelor's degree (majoring in Logistics, Supply Chain, or Business Management preferred) or relevant experience required.People Management: Yes
Physical Requirements / Work Environment: Some lifting (up to 20 lbs.).Long hours on a computer & typing with a keyboard. Prolonged periods of standing, sitting, and/or walking.Must be able to perform essential responsibilities with or without reasonable accommodations.Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States.
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