Are you ready for a change? If you are, look no further. We are looking for a responsible, results-driven, and highly motivated Sales Associate to be not just a part of our team but an extended family member. Someone who is ready to take on all sales responsibilities from providing appropriate product solutions for our customers to nurturing them through the purchase flow from start to finish.Our ideal candidate will uphold the ideals and standards of our company and will constantly strive to meet all sales goals and exceed customer expectations in every situation. For the right person, we offer professional development, career growth, quality of life work hours, and an environment where we have fun, laugh, and assist in making our clients' dreams come true.Responsibilities:Welcomes customers by greeting them and building rapportDevelops relationships that encourage repeat businessAdvises customers by providing information on products and servicesSuggests items that match a client's needs, wants, and desiresSells merchandise to consistently meet or exceed sales expectationsCreates a positive work environment under all circumstancesProvides outstanding customer service and a high-quality shopping experience to grow the customer baseDocuments sold by creating or updating complete customer profile recordsProcesses payments; checks, cash, and store or other credit cardsCreates Special and Custom OrdersTake in and follow up with Customer RepairsClient outreach. Keeps clientele informed of preferred customer sales and future merchandise of potential interestContributes to team effort by accomplishing related results as needed and lending a hand to othersUnderstands and utilizes policies and procedures to be proficient in handling customer transactions and solving customer service issues appropriatelyPerforms store set up and closing operations, including opening and closing office area and moving jewelry to and from the store safe and display areasPerforms basic store maintenance, merchandising, and other required activities to keep the store clean, safe, and invitingQualifications:Honesty, integrity, and professionalismActive listening skillsPositive attitudeAgile learnerStrong drive to meet the needs of clients and our companyDriven to create an exceptional experience for every clientDependable and success-focusedA positive and joyful outlookWilling and able to celebrate life's special occasions with our clientsExceptional communication and organizational skills requiredMeeting and/or exceeding sales goalsHigh energy; dependabilityCreative and Fashion ForwardOpen to learning new skills and processesPride in a job well donePrevious jewelry experience is preferred by not requiredLuxury sales experienceDesire to build a new careerAble to engage in pro-active professional developmentAbout Company:Don's Jewelry & Design is your local, family-owned jewelry store in Washington, Iowa specializing in fine jewelry and custom design service! We are privileged to share birthdays, anniversaries, marriage proposals, the birth of children, and other special moments in life. We get to know the customers and their families and share in their joys.We respect the opportunity to serve these valued customers. We realize they have many choices in jewelers and do our best to deserve the trust they place in us. We can help them feel comfortable by demonstrating respect for their time, interests, and their concerns. Courtesies like a genuine greeting, a sincere smile, actively listening to what they say, and taking time to learn the real reasons for purchase will put them at ease and encourage them to involve us in their most significant and often very personal buying decisions. WE value our customers as friends and always treat them as such.
