Primary Function
Provide strategy for preventative maintenance for components and systems within sophisticated audiovisual (AV) systems as well as the installation of AV components in system upgrades in smaller conference rooms, auditoriums and performance spaces.
Work to execute repairs and replacements and mentor a team of Technicians on how to evaluate, report and conduct standard maintenance and repairs.
Pay Range: $38-$43 per hour.
Duties & Responsibilities Maintain and repair AV systems throughout a large campus Establish, implement, conduct and monitor the preventative maintenance plan, suggesting ideas and providing solutions to consistent problems Perform installation, maintenance, troubleshooting and repairs of AV systems, including cabling & wiring, audio and video distribution and recording systems, cameras, projectors, decks, monitors, audio sound consoles (mixers), microphones, SI equipment, computers, control systems, data/video displays and projection systems, videoconferencing equipment Survey rooms regularly and intermittently to ensure systems are functioning properly Work closely with Media Systems Technicians to report, track, identify and evaluate necessary equipment repairs Interact with other departments, vendors to schedule necessary maintenance Provide reporting, documentation and SOPs for the maintenance service area Monitor inventory of necessary parts and tools, create justifications for orders where needed Other duties as assigned Skills & QualificationsA strong sense of urgency in solving customer requests to ensure timely resolution is critical Ability to read, understand and draw technical/schematics and have good, logical system troubleshooting skills Ability to understand and explain signal flow diagrams and construction drawings Superior basic repair bench knowledge and ability including strong soldering skills Able to evaluate equipment and prepare equipment to be sent out for repairs; able to assess urgency of repair need and prioritize to the team Audio and video cable fabrication; Cable pulling and rack fabrication Proficiency with Crestron and AMX control systems, audio consoles, power amplifiers, digital signal processors, video matrix switchers, video scalars, PC and Mac interfaces and digital video recorders Familiarity with Fresh Desk preferred; Ability to document, track and report history of repairs, installations and inventory Basic understanding of project and SLA budgeting for maintenance projects and human resources needed to complete the efforts Must be capable of working at heights and have good balance, may be required to lift heavy equipment up to 60 pounds Strong written and verbal communication skills and the ability to multi-task in a fast-paced environment are essential Must be a self-starter and a team player Must be willing to undergo background check Education & ExperienceMinimum 10+ years hands-on repair experience for AV, broadcast or telecommunications Bachelor's degree in Electronic Engineering or related field.
Technical school training with equivalent experience also considered.
InfoComm CTS certification preferred To Apply
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Diversity Inclusion & Customer Service Statement
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service.
Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way.
TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are.
We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers.
It is our aim, therefore, that our partners, strategies and investments reflect these core values.
TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.