Description
AT INDIGO ROAD... Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.
WHY BRIDGE CREEK INN... Bridge Creek Inn is seeking an energetic and experienced individual to oversee and manage our Front Office and Housekeeping Departments. This individual will be responsible for working with other department heads to manage day-to-day rooms operations in keeping with IRHG standards. Directly responsible for guest satisfaction and driving continuous improvement processes in each department and hotel wide. Assesses hotel operational needs, proactively plans, and prepares for exceptional guest service, reviews operational excellence requirements with department heads and implements/evaluates programs for continued success. This team member will participate in total hotel management activities as a member of the Hotel Management Team.
THE ROLE The Bride Creek Inn is seeking a motivated, and energetic individual to lead the Maintenance Department and be the onsite leader of building, equipment, and grounds condition of the hotel. This individual will focus on guest and associate satisfaction, expense control, and product quality in contribution to the overall goals of the hotel.
Essential Functions and Responsibilities of the job include, but are not limited to: Perform maintenance and repairs, and preventative maintenance, to all areas of the hotel.Supervise and provide leadership to maintenance workers to service hallways, public areas, and rooms as needed.Completes all maintenance requests and tasks as assigned for the day.Visually inspect public areas and overall resort for cleanliness, appearance, and safety.Maintain a clean and organized maintenance shop and for the security of the hotel inventory and assets such as tools, supplies, furniture, fixtures, and equipment.Respond quickly and efficiently to all guest requests; Practice chemical safety rules and follows procedures for needles and other hazardous materials.Report all suspicious persons, activities, or hazardous conditions to the General Manager.Follow all Lost and Found protocols.Maintain high standards of guest relations when in contact with the guest.Ability to order supplies, to receive instructions for the day and/or to read equipment manuals including safety information Requirements
BRIDGE CREEK INN... Located on historic Main Street Clayton, Bridge Creek Inn will feature 45-guest rooms, a coffee shop, a bar & restaurant, and multiple indoor / outdoor event venues. Best known for its mountains, rivers, and lakes, let our hotel be your basecamp for all Rabun County has to offer.
WHAT TO EXPECT. IN THE LODGE, RESTAURANT, & ROOMS…Your schedule may vary (days, nights, weekends, holiday's) based on seasonality, covers, and hours of operation but in general you can expect to work 55 to 60.
Work Collaboratively: to achieve a one-team one-dream mentality that promotes the hiring, and nurturing of the right people ready to serve our guests, achieve financial goals and create memorable experiencesPractice Humility & Transparency: to support culture and an ethical environment where everyone feels safe, cared for and inspiredAct With Integrity: be able and willing to perform all responsibilities of each position in the kitchen when needed. Lead by example and set the tone for health, safety and cleanliness throughout the propertyEnrich Your Community: engage local farms to source and procure fresh and quality product while also educating junior team members, advocating for their growth and developmentShow Compassion and Empathy: listen to your team, be understanding and always provide a humane approach when individually coaching with the intent to inspire everyone to do great thingsLeave a Lasting Impression: provide a sense of home through quality, consistency, and teamworkEmbrace Positivity: create a welcoming and approachable environment that is solution driven, with a smileHave Fun at Work: set the tone by influencing and leading a positive, collaborative, and fun team environment where everyone is treated with respect and kindnessAS A VALUED MEMBER OF THE TEAM YOU CAN EXPECT… Competitive Pay + PTO: Competitive base + Performance based bonus (paid out quarterly) + PTO after 90 daysHealth Insurance: Medical, Dental, Vision, Tele-med, Life, STD, LTD, LAP (Life Assistance Program)Retirement Planning: 401K (50% in match up to your first 6% investment), Roth, or bothHome Loan Program: A zero-interest housing loan program to help you purchase a home.Working Advantage: Cost-free employee savings program for electronics, appliances, apparel, cars, flowers, fitness memberships, gift cards, groceries, hotels, movie tickets, rental cars, special events, theme parks, and more!Hospitality School Loan Program: A zero-interest hospitality school loan program to help you attend college classes in the hospitality industryEmployee Discounts: Enjoy discounts while dining in and / or spending the night across 15 restaurant concepts and growing boutique hotel collectionMaternity/Paternity Leave: 4 weeks PTO
