Manager - Corporate Functions Control Management Governance, Operational Risk Program Management

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American Express National Bank (AENB) is American Express' chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express' business, currently representing more than 50 percent of the company's Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.
American Express National Bank provides American Express' customers with access to consistent payments, financing, and savings products in three ways, including:
Issuing and servicing charge and credit cards for the consumer and small business segments;
Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;
Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.

Colleagues across American Express' key business units (known as "affiliates") use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express' executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC's Heightened Standards guidelines.
The Corporate Functions Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs & Communications (CA&C); Colleague Experience Group (CEG), General Counsel's Organization (GCO); Global Risk & Compliance (GRC); Enterprise Strategy (ES); and American Express National Bank Headquarters (AENB HQ).
The objective of the Corporate Functions Control Management Governance team is to establish the Operational Risk and Controls strategy for Corporate Functions, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.
Corporate Functions Control Management team is looking for aManager of Governance, Operational Risk Program Management, focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
The Manager will primarily be responsible for ensuring the Corporate Functions are compliant with the Company's operational risk and management program and policy standards. They will also: 
In addition, the Manager will: 
Advise on execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. 
Provide support to develop the operational risk framework to enable effective risk management and decision making in the BU 
Manage details of specific risk and controls governance forums for the Corporate Functions BUs , interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned across forums 
Provide support to develop BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs 
Facilitate the understanding and use of the risk governance framework across BUs through regular communication 
Administer implementation of key areas training initiatives that align with Operational Risk Management 
Support sharing insights, better practices, themes, etc. across the enterprise 

Required Qualifications: 
3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities 
Strong project management, communication, and interpersonal skills 
Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards 
Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively

Preferred Qualifications: 
Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous 
Experience in at least one of the following:  Translating operational risk strategy and appetite into execution guidelines 
Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds 
Oversee the implementation of the operational risk governance frameworks  
Communicating and ensuring understanding and adherence to operational risk procedures and standards  
Facilitating the operational risk exam management processes 
Experience in financial services industry

ORMCM
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries 
Bonus incentives 
6% Company Match on retirement savings plan 
Free financial coaching and financial well-being support 
Comprehensive medical, dental, vision, life insurance, and disability benefits 
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
Free and confidential counseling support through our Healthy Minds program 
Career development and training opportunities

For a full list of Team Amex benefits, visit ourColleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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