You're an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That's why we would like to keep developing our company with you. Keeping your future in mind, we're making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.
Manager, Customer TrainingReference Code: US-SAL********
About B. BraunB. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap, and CAPS. Globally, the B. Braun Group of Companies employs more than 61,000 employees in 64 countries. Guided by its Sharing Expertise philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.BBraunUSA.com.
Duties and ResponsibilitiesCoach Clinical Educators & Clinical Product Consultants in the field to ensure optimal delivery of customer education initiatives.Serve as a product resource expert/mentor for direct reports while in customer accounts performing education/training activities.Set goals and objectives for team members to gain certifications/credentials/expertise for continuous development.Utilize personnel management tools (omnicoach) to document and provide feedback to direct reports on a regular basis.Continuously evaluate sales pipeline, GPO purchasing cycles and business demand to manage departmental resource requirements 12-18 months out to ensure business needs are met in a timely manner.Continuously evaluate new methods of delivering training to enhance classroom training, unit based training, virtual training, etc.Gain input and trend information from major clinical groups.Continuously evaluate new and existing data collection tools to ensure that customer feedback is captured and shared internally as part of the continuous improvement initiatives.The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time.Expertise: Knowledge & SkillsRequires advanced knowledge of professional field and industry.Influences the development of and drives the application of principles, theories, concepts.Determines best course of action.Manages entry to intermediate level employees of a department or a function with 1 or 2 sections.Ensures budgets, schedules, and performance requirements are met.Judgement is required in resolving complex problems based on experience.Interacts with internal and/or external clients and customers to negotiate and interpret information on projects and unit operations.May consult with senior management.The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs.Expertise: Qualifications - Education/Experience/TrainingBachelor's degree required or equivalent combination of education and experience.08-10 years related experience required.Applicable industry/professional certification preferred.Regular and predictable attendance.Frequent business travel required, Valid driver's license and passport, Ability to work non-standard schedule as needed, Valid RN license.While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.What We OfferB. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com. Through its "Sharing Expertise" initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.
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