Manager Of Customer Service Team

Manager of Customer Service Team Location Fort Collins, CO : Are you committed to providing 5 star customer service? Do you have excellent communication skills, strong working knowledge of computer and point of sales systems, and team leadership experience? Studio Be is a locally owned , multi-location, hair salon brand, born right here in Colorado. We are growing fast and fiercely recruiting experienced professional team members to join our family! Fall in love with our brand, culture and your future home: · You won't meet another salon brand like us (we're pretty much one of a kind)
· We believe in supporting team focused growth ("Be A Team" is one of our core values)
· We offer an exciting, fast paced working environment (work hard, play hard, that's just how we roll)
· Our salon culture is our most guarded asset (you'll always have a voice or someone to listen)
· We believe the success unshared is failure (we offer benefits, bonuses, paid training, product discounts, and free hair services!)
The Position: Our Guest Support Service Team Members are responsible for creating an unforgettable customer service experience through welcoming clients, booking appointments, managing reservations, recommending products and managing the overall guest visit. Oh, and of course being a brand cheerleader!!
Compensation: Hourly + Commission + Health Benefits + Salon Discounts Hours: Full Time Needed Experience: Salon Experience helpful, but not required Ask yourself these questions: · Are you a day maker?
· Will you go out of your way for a Guest?
· Are you passionate about helping others?
· Are you mildly obsessive-compulsive about details?
Then we wanna meet you! Job Types: Full-time, Part-time
Pay: Up to $18.00 per hour
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Professional development assistance Vision insurance Schedule:
Monday to Friday Weekends as needed Supplemental pay types:
Bonus opportunities Commission pay Education:
High school or equivalent (Preferred) Experience:
Customer service and Management: 3 years (Required) Work Location: In person