Manager - Pearl Ridge Mall-Pacific Mer

Role Overview
Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.

For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.

Responsibilities Ensure a great Guest experienceRole model and hold Team Members accountable to operational and quality standardsIdentify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparencyFoster open communication between Team Members and ManagementInfluence Team Member behaviors by championing change and restaurant initiativesLead with heart and mindDrive business results by utilizing Chili's systems to effectively control costsFollow operational systems, such as our Manager Timeline and performing quality Line ChecksHire, train, retain, and develop Team Members to take on larger rolesDrive Guest engagement within the four walls of the restaurant while developing relationships within the communityUnderstand and practice safe food handling proceduresCommunicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant About You Dependable team playerPrefers to work in a fast-paced environmentGreat multitasking skills
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