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Manager Physician PracticeApply locations MOP1 - Suite 110
Time type: Full time
Posted on: Posted 3 Days Ago
Job requisition id: R14240
We've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas.
Join UMC Physicians: Where Employee Satisfaction Soars at 98%! Title: Manager Physician Practice
Discover a workplace that values your contributions, fosters your growth, and celebrates your success. At UMC Physicians, we prioritize our employees' well-being, development, and satisfaction, achieving a remarkable 98% employee satisfaction rate. Join our team, and experience the difference of working with a dedicated, passionate, and satisfied group of professionals.
As a Manager Physician Practice, you will be responsible for supervising, overseeing, leading, managing, and motivating members of the clinical and clerical office team to ensure a positive experience for the patient. If you are an ambitious person who enjoys a fast-paced customer service environment filled with challenges and opportunities, you have come to the right place.
Availability Requirements:
Ability to work 40 hours per week8-5 Monday – FridayOur Mission: To improve the quality of life for our community by providing the best patient experience for every patient.
Our Vision: To be the best place to work and the best place to receive healthcare.
Benefits: UMC Physicians offers a comprehensive benefits package to eligible full-time employees. Benefits include:
Paid Time OffSick PayMedical, Dental and Vision InsuranceEmployer Paid Group Life and Voluntary Life InsuranceShort Term Disability InsuranceLong Term Disability (after 2 years of employment)Critical Illness, Accident and Cancer InsuranceHealth Care and Dependent Care Spending Accounts401K Retirement Plan with Company MatchEmployee Assistance ProgramNote: Some benefits require an employee contribution to participate.
Essential Job Functions Manages, coaches and leads a team of employeesPossesses excellent organizational and time-management skillsProvides encouragement to team members, including communicating team goals and deadlines to team membersMotivates team members and assesses performance. Identifies areas for new training and skills checksConducts team meetings to update members on best practices and continuing expectationsIn-depth knowledge of performance metrics to provide assistance to management and keeps them updated on team performanceGenerates and shares comprehensive and detailed reports about team performance, mission-related objectives and deadlinesProvides quality customer service, including interacting with patients, answering patient inquiries, and effectively handling customer complaintsAbility to demonstrate the behavior desired from the rest of the healthcare teamAbility to prioritize and manage time effectively and resolve challenges quicklyAbility to critically think and delegate effectivelyAbility to conduct business in a professional manner with exemplary customer service skillsAbility to be empathetic with patients and maintain confidentialityAbility to learn quickly and adapt to change Knowledge, Skills, Abilities Demonstrate UMCP's culture of being "The Best Place to Work and The Best Place to Receive Healthcare" through excellent customer service and leadership skillsService-oriented people with a commitment towards our common goal of patient satisfactionHigh level of integrity with a confident work ethicExcellent oral and written communication skills; bilingual is a plusHigh School diploma or equivalent required Preferred qualifications Previous experience in a general office capacityPrevious experience in a clinic settingBusiness Management degree or relevant industry fieldKnowledge of billing and coding procedures Environmental Conditions Well-heated and ventilated building. Normal office environment. Fast paced, professional environment.
Physical Requirements Requires prolonged sitting, some bending, stooping, and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports. Must be able to transact business in person or on the telephone.
Limitations and disclaimer The above job description is meant to describe the general nature of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*Request for accommodations in the hire process should be directed to UMC Human Resources.*
About UsResilience programEmotionalPhysicalSpiritualFinancialCareerCommunityOn-Site Professional Counselors (EAP)Discounted Pharmacy CostCash Retention Bonus (only one in our region)UMC Vision, Mission and Standards: Vision: To Serve Our Patients in the Best Teaching Hospital in the Country
Mission Statement: Service is our passion. We serve by providing safe, high quality care to all, achieving excellent financial performance, and training tomorrow's healthcare professionals.
Standards of Excellence: Attitude, Communication, Responsiveness, Compassion, Teamwork, Ownership, Safety and Respect
About UMC Magnet Designated
501 licensed beds
62 Site locations
Regions only Level I Trauma Center
Regions only BICU
DNV accredited
Primary teaching hospital for the Texas Tech University Health Sciences Center (TTUHSC)
Ranked as one of the Best Places to Work in Texas by Texas Monthly
UMC Physicians Culture, Vision, Mission, and Standards: Culture: Service is Our Passion
Vision: The best place to work and the best place to receive healthcare.
Mission Statement: To improve the quality of life for our community by providing the best patient experience for every patient.
Standards: Teamwork, Respect, Accountability, Compassion, Kindness
About UMCP 35 Practice Locations – private practices and urgent care centers
Over 125 physicians and advanced practice providers
Ranked as "One of the Best Places to Work in Texas" by Texas Monthly
Employee Engagement Score of 96% measured by Press Ganey Associates
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