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At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
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The Global Merchant and Network Services (GMNS) Pricing team is responsible for the single largest source of American Express' revenue: Merchant Discount Revenue. The team works closely with multiple business partners to determine the optimal pricing to encourage merchant acceptance of American Express, while striving to improve coverage and merchant satisfaction. Ultimately, we drive GMNS revenue and profit growth through customer-centric pricing principles, more flexible pricing architecture and innovative pricing solutions.
The Manager, Planning & Forecasting - Pricing is responsible for the forecasting and reporting of merchant discount rate (DR). This role provides a unique opportunity to have an impact across multiple businesses and segments by balancing the organization's goal for profitable charge volume and merchant expansion, essential to the strength of our business.
This is an excellent opportunity for an individual to gain knowledge of the payments industry, as well as exposure to and insight from senior leaders across American Express. The Manager should be a dynamic individual who can partner closely with senior leaders and has the right ambition to drive change.
Job Responsibilities:
Analyze Discount Rate (DR) trends across regions to help inform global GMNS pricing strategies
Perform forensics on key DR drivers to assess sensitivity of various business practices and trends
Lead global DR analysis and consolidation of all forecasts and results
Lead DR content preparation and delivery for all senior leader meetings/presentations (Executive Committee, Board decks, GMNS President and Leadership Teams)
Build a comprehensive DR data repository globally to better assess historical performance and help shape future pricing framework
Develop and implement roadmap for process standardization/ improvements for all reporting and forecasting related activities
Support the creation of Merchant Discount Rate forecasts and track monthly performance against forecast by identifying variance drivers
Support external audits by researching identified issues, partnering with regional business teams, and working through to resolution
Qualifications
4+ years' experience in investment banking, management consulting, corporate finance, strategic finance, or other finance related roles is desired
Bachelor's degree required; Finance/Accounting/Business desired. MBA/Graduate degree is a plus
Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of financial data
Success in quantitative data analysis methods and data mining
Strong attention to detail
High proficiency with Excel and PowerPoint is required
SQL and/or SAS data querying is highly preferred
Strong relationship management and collaboration skills with the ability to navigate competing priorities and align teams toward shared objectives
Excellent communication skills – both written and oral - with experience leading discussions with senior leaders where decisions need to be made based on the facts presented
Self-starter who excels in a fast-paced, dynamic environment that places a premium on driving results
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.