Manager, Program Governance And Change Management

You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers,communitiesand each other. Here,you'lllearn and grow as we help you create a career journeythat'sunique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express,you'llbe recognized for your contributions, leadership, and impact—every colleaguehas the opportunity toshare in the company's success. Together,we'llwin as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. Andwe'lldo it with the utmost integrity, and in an environment where everyone is seen,heardand feels like they belong.
Join Team Amex andlet'slead the way together.
Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it's negotiating with some of our largest global partners or creating next year's financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.
Theobjectiveof theFinanceControl Management Governance team is toestablishthe Operational Risk and Controls strategy forFinance, set up a foundational governance structure that ensures operational risks areidentified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.
Financeis looking for aManagerof Governance focused on ensuring control management is embedded in the day-to-day operations of our organization.It will involve extensive collaboration with multiple partners acrossnumerousbusiness units, functional areas, and geographies. 
TheManager-FinanceGovernance will:
Advise onexecution plans for operational risk management withinFinance, includingFinancespecific guidelines, project plans, etc.
Track issues with KRI limits and risk appetite forFinanceto ensure operational risks are managed within agreed thresholds, andleveragethese metrics to help detect concerning rises in emerging problemsandescalate and flag concernsaccordingly
Provide support to develop the operational risk framework to enable effective risk management and decision making inFinance
Manage details of specific risk and controls governance forums forFinance, interfacing with org-wide governance processes and committees (e.g., Operational Risk Management Committee) and share insights and lessons learned acrossforums
Provide support to developFinance-specific procedures andadditionalstandards (i.e., escalation protocols), related to the execution of the Operational Risk Managementprograms
Facilitate the understanding and use of the risk governance framework acrossFinancethroughregularcommunication
Facilitate the day-to-day internal and external exam management process, working with the Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence)
Aggregate reporting, approvals/exceptionsand support "change-the-function" activities forFinance
Administer implementation ofkey areas training initiativesthat align with Operational Risk Management
Facilitate processes to ensure andmonitorthe integration of regulatory changes & updates into the Operational Risk framework and trainingmaterials
Support sharing insights, better practices, themes, etc. across the enterprise

Required Qualifications:?
3+ Years experience inoperational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycleactivities
Strong project management,communication, and interpersonal skills
Experience in process governance, with an understanding ofprocesses that align with policies, regulatory frameworks, and/or operationalstandards
Proficient analytical and problem-solving skills, with an ability to analyze data,identifytrends, and evaluate risk scenarios effectively

Preferred Qualifications:?
Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications areadvantageous
Experience in at least one of the following:?Translating operational risk strategy and appetite into execution guidelines
Tracking andidentifyingissues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreedthresholds
Oversee the implementation of the operational risk governanceframeworks
Communicating and ensuring understanding and adherence to operational risk procedures and standards?
Facilitating the operational risk exam management processes

Experience in financial services industry

ORMCM
Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries 
Bonus incentives 
6% Company Match on retirement savings plan 
Free financial coaching and financial well-being support 
Comprehensive medical, dental, vision, life insurance, and disability benefits 
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
Free and confidential counseling support through our Healthy Minds program 
Career development and training opportunities

For a full list of Team Amex benefits, visit ourColleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees -Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.