Description & Requirements
Maximus is currently looking for a Remote and Temporary Quality Assurance Manager. The QA Manager oversees the day-to-day functions of the Quality Assurance department and works with fellow team members towards project success.
In this position, you will be supporting survivors of natural disaster. The FEMA team strives to be available to help those in need requiring us to have flexibility. This position will require you to have availability to work an eight (8) hour shift, (5) days per week anytime between the hours of 6:30AM to 2:00AM ET (including weekends)
*This is a Temporary position.
Essential Duties and Responsibilities:
- Assess and evaluate staff performance based on established goals and standards.
- Identify and develop areas of opportunity for direct reports.
- Manage QC supervisors' performance management and tracking methods.
- Strategically partner with multiple departments to identify and implement changes that will drive positive quality performance.
- Develop reports and presentations related to quality initiatives.
- Act as the point of contact when the Senior Quality Manager is unavailable.
- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
Per Client Requirement:
- Must be a US Citizen
- Be able to pass a federal background with a credit component
- Must reside in Contiguous US
Home Office Requirements:
- Hardwired internet (ethernet) connection (no WIFI or Hotspot)
- Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to (1) w ww.speedtest.n et)
- Private work area and adequate power source
Minimum Requirements
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
