Requisition ID # 160704 Job Category: Project / Program Management Job Level: Manager/Principal Business Unit: Electric Operations Work Type: Hybrid Job Location: Dublin; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Houston; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakland; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City Department Overview Electric Operations ensures the delivery of clean, safe, reliable and affordable energy to nearly 16 million people in Northern and Central California. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response. Position Summary The New Business Process Excellence leadership manages teams that will manage a strategic portfolio of process improvement initiatives geared towards reducing our past-due customers, meet CPUC cycle-times for customers, enhance or implement new standards, and improve all aspects of the end-to-end process. Leaders will work together as well as cross-functionally with all adjacent functional areas to achieve these goals. Primary responsibilities will include standing up a Process Improvement Program including intake, evaluation, prioritization, waste evaluation and governance of work; executing strategic initiatives that clearly improve cycle time, reduce cost, and eliminate waste within the process; and implementation of a multi-year change management strategy with adequate communication and training to sustain change. The incumbent continually monitors internal and external factors that affect the planning, forecasting and successful execution of the program work and determines, recommends and implements adjustments as needed. The leader ensuring work is completed and verifies that activities are compliant with applicable regulations, tariffs, standards and work procedures. Incumbents foster a safe work culture and environment, ensuring that employees adhere to all company and regulatory safety policies, practices and requirements. This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory. PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors. Bay Minimum: $144,000 Bay Maximum: $244,000 &/OR CA Minimum: $137,000 CA Maximum: $232,000 This job is also eligible to participate in PG&E's discretionary incentive compensation programs. Job Responsibilities Leads staff to oversee the development and governance over a multiyear process improvement roadmap within New Business Project Management Office (PMO). Implement lean operating system within New Business PMO. Develop closed loop learning system to continually assess and prioritize new business processes improvement opportunities. Oversees the development of metrics and monitors performance of work within assigned program. Sets and achieves department goals in support of established functional objectives. Reviews performance metrics to determine overall trending. Develops and delivers presentation on program status, risk and corrective measures to leaders of various levels, Leads governance process initiatives for program management. Oversees process and procedure development, implementation, communications and training for new programs and/or changes to existing programs. Coaches staff to identify gaps in work methods, procedures, processes or training and partners with stakeholders to recommend solutions. May function as a consultant, subject matter expert or a project manager depending upon the needs of the various business partners. Ensures work is prioritized based on available resources, size of the project portfolio, costs, risks, exposures or customer needs, while remaining compliant with applicable regulations. Ensures that all programs are managed in accordance with applicable regulatory requirements, filings, tariffs and follow established guiding principles/best practices. Monitors compliance with Company and California Public Utilities Commission (CPUC) regulations, construction standards, and requirements. Develops policies and relevant governance, processes, infrastructure, documentation and tools to support the program. Depending on nature of project work in program, may have interface with external customer organizations. Handles sensitive, escalated customer issues. May participate as a member of the Incident Command structure during times of significant events, such as storms, or earthquakes. Manages staff to accomplish results through effective recruitment and selection, training and development, performance management, and rewards and recognition. Qualifications Minimum: Bachelors Degree in Business Administration, engineering, or other relevant discipline or equivalent experience. 8 years of relevant experience in areas such as: electric construction, maintenance, service planning, compliance, financial planning or quality control/assurance. 3 years leadership or team lead experience. Some travel throughout the service territory may be required. Desired: PMI-Project Management Institute PMP-Project Management Professional certification Lean Six Sigma certification (green belt or higher) Experience with managing complex process improvement between multiple functional areas
