City:
State: California
Team: Clinical Administration
Working time: Full-Time
Description & RequirementsStarting compensation: $135k- Full time, based upon experience Minimum Education or Training Equivalent to: Licensed or Board Certified Behavior Analyst (BCBA) a plusMaster's degree in behavior analysis, education, psychology, or related field10+ years of experience in school settings, working with and in districts required10+ years experience supervising and managing teams providing school-based services5+ years in a director position (preferred)Benefits of Working at Intercare:Medical, Dental and Vision insuranceCompany 401k PlanGenerous time off policy (vacation, sick time and holidays)The most extraordinary, professional culture in the industryA management team that truly cares about your future and happinessFlexible work schedule with a focus on work/life balanceMileage reimbursement, a company computer and cell phoneEducation tuition reimbursement program!Leadership training and CEUs - we will teach how to become a better leader!Outstanding mentorship and supportive environment for continual learningCompany DescriptionIntercare Therapy, Inc. (ICT) provides evidence-based behavior therapy services that support individuals with autism and related disorders and their families. Our mission is to optimize the independence and quality of life of our clients and their families. We are committed to evidence-based practices, excellent customer service, and employee quality of professional experience. We strive to be the preferred service provider and referral partner to our funding sources as well as the employer of choice for behavior analysts in search of a long-term professional home.
Job Description The Managing Director of School Services is responsible for ensuring operational excellence across ICT's school-based services program. This position oversees the day-to-day operations, quality of service delivery, compliance, and team performance across all school-based services. The role focuses on maintaining high clinical standards, efficient resource allocation, and consistent service delivery while building strong relationships with school districts and internal teams.
This position reports to Senior Vice President, School Services and Program Development. Primary Responsibilities: Operational Excellence Develop and implement standard operating procedures for all school-based servicesMonitor and optimize staff utilization, ensuring efficient allocation of resources across school sitesOversee ISA management/terminations and ensure compliance with Welligent/ERP systemsEstablish and maintain quality assurance programs for all school-based servicesMonitor client launches and implement corrective action plans as neededEnsure timely completion and accuracy of all required documentation and reportingManage departmental key performance indicators (KPIs) and operational metricsClinical Quality & Compliance Maintain oversight of clinical practice and administration across school-based programsReview and provide feedback on progress reports and assessment reportsEnsure compliance with all district requirements and timelinesMonitor and maintain California Department of Education certification program standardsEnsure adherence to evidence-based practices across all school sitesDirectly supervise Regional Clinical Directors and School Services Supervisors/ManagersProvide mentorship and support to Supervisor, School Services and Manager, School ServicesDevelop and implement staff retention strategiesCollaborate with lead of Training and Development to ensure effective staff onboarding and ongoing trainingSupport performance management processes, including evaluations and improvement plansCreate and implement strategies for staff coverage during school breaksStakeholder Management Maintain strong relationships with school administrators and district personnelManage escalated communications with parents, teachers, and school administrationServe as liaison between school services team and other departmentsProvide support during IEP team meetings as neededEnsure consistent and effective communication across all stakeholder groupsStrong operational and people management skillsExcellence in ABA and clinical practiceProven ability to develop and implement systems and processesStrong analytical and problem-solving capabilitiesExceptional communication and interpersonal skillsDemonstrated ability to manage multiple priorities while maintaining attention to detailExperience with performance management and quality assuranceProficiency with Microsoft Office suite and clinical documentation systemsAdditional Requirements:Valid driver's license and ability to travel to multiple school sites (30-60 miles daily)Maintenance of BCBA certification and CEU creditsAdherence to BACB Professional and Ethical Compliance CodeClear DOJ/FBI background checkCurrent health screenings (TB test, immunizations)Physical Requirements:Ability to work in various school environmentsCapability to demonstrate behavioral interventionsWorking Conditions:This position offers the opportunity to lead and develop a strong operational framework for school-based services while ensuring the highest quality of care for our clients. The ideal candidate will bring both clinical expertise and operational excellence to this role, with a focus on consistent service delivery and team development.
Primary work location in school settingsMay require flexible scheduling to accommodate school calendarsSome remote work possibilities for documentation and planning
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