Requisition ID: 22907
American Emergency Vehicles (AEV) is a custom ambulance manufacturer for Type 1, Type 2, and Type 3 and medium-duty ambulances. At the heart of AEV is our unwavering commitment to caring for our customers and dedicated network of dealers. We are inspired by a calling to build ambulances with the highest standards of American-crafted excellence and approach every relationship with equally high standards.
AEV is part of the larger REV Group (NYSE: REVG), a leading manufacturer of specialty vehicles for the fire & emergency and recreation markets. REV Group's extensive vehicle line-up includes models such as ambulances, fire trucks, terminal trucks, RV's and much more.
Essential Duties and Responsibilities: Perform analysis, diagnose problems and troubleshoot solutions with all phases of department-maintained software applications.Maintain applications and procedures to ensure optimum control and security of data and efficient use of resources.Respond to customer issues as required.Prepare status reports on programming activities and backlog.Evaluate test results of programs and procedures.Assist in testing, conversion and implementation.Establish best practice guidelines and processes to ensure consistency and completeness across product lines and businesses.Create and maintain Product Knowledge Base (ability to develop and create process documents and SOP's for XA software).Ability to coach, mentor and lead fellow team members.Required Knowledge, Skills, and Abilities: Familiarity with XA.Knowledge of commercial or custom software.Verbal and written communication skills during interactions with local users, Corporate XA team and vendor team members.Consultative approach to communicate and formulate resolutions to issues and business challenges.High energy level, can-do attitude, and ability to drive projects through to completion on time/on budget with a high level of customer satisfaction.Education and/or Experience: Two-year degree in computer science preferred or relevant experience.Experience in Specialty Vehicles (ambulance, fire, bus) domain is a plus.Knowledge of ERP Software packages XA or Mapics preferred. Technical skills including .NET development, application server and database knowledge is a plus.Physical Demands: While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds.
The above information is intended to describe the general nature of this position and should not be considered a comprehensive statement of duties, activities, responsibilities, and requirements. Additional duties, activities, responsibilities, and requirements may be assigned, with or without notice, at any time. REV Group is committed to a policy of equal employment opportunity. The Company conducts all employment practices without regard to race, sex, color, religion, national origin, age, disability, protected veteran's status, pregnancy, genetic information, sexual orientation, or any other basis prohibited by law.
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