POSITION SUMMARY:
The Complex Administrator (CA) is responsible for providing overall administrative support for the Complex Management team (including Complex Manager, Complex Business Service Officer, Senior Complex Risk Officer and Associate Complex Manager). Responsibilities include assisting Complex Management in connection with matters affecting the Complex facilities, Financial Advisors, and Support Staff. Dependent on Complex structure and geographic location, the CA may be responsible for multiple office locations, and serve as the escalation point of contact for Branch Administrators. The CA must act as a culture carrier as it relates to the core values of the firm. This role enables you to learn about all aspects of the business at a high level, and the wide range of responsibilities presents opportunities to grow skill sets and progress your career within the business.
DUTIES and RESPONSIBILITIES:
Expense Management Support
Manage Travel & Entertainment (T&E) and Events and Conferences (EnC) expense requests to ensure compliance with Firm policy utilizing online business systems
Coordinate events and meetings for the Complex, including all pre-approvals, event logistics/planning and accounting for meetings including Complex management, Regional Councils, National Sales partners, external wholesalers, and others as directed
Work with Accounts Payable to manage invoices, vendor set up/maintenance, payment reconciliations or issues
Maintain and review Complex finance and expense management information in collaboration with CBSO and/or BSO
Management Support
Navigate firm resources and act as a liaison with Regional Administrators in addition to other various internal and external business partners, including managing requests and escalating as needed
Provide organizational support for Human Resources by leveraging associated HR systems (I-9 processing, New Hire onboarding, internal transfers and employee termination paperwork)
Proactively participate in firm initiatives directed by local management
Communicate and manage firm initiatives for the Complex (e.g., Global Volunteer Month, Annual Appeal) as well as regional initiatives as directed
Actively engage in available training and education programs to maintain current status on policies, procedures and risk awareness (including licensing requirements for Complex personnel)
Facilitate and/or conduct ad hoc projects, training, and events for the Complex as necessary
Office Administration Support
Perform administrative functions for Complex Management team, including telephone coverage,business travel arrangements, and file & calendar maintenance
Serve as a point of contact for Complex facilities and real estate management (e.g., refurbishments,reconfigurations)
Serve as a point of contact for Complex personnel needs (e.g., benefits enrollment,registration/licensing, and communication of policy and updates as it relates to HR and Registrationmatters)
Serve as a point of contact for local administrative tasks (e.g., Alternative Flexible Grid (AFG)checkpoints, CPR/AED training and certifications, annual certification of registrations and marketdata expenses)
Lead office management efforts, including maintaining office supplies, ordering business cards and stationery, maintaining business continuity plans, and acting as point of contact for facilities management
Assist with firm remediations as needed
Act as a point of contact for technology projects, migrations, equipment installs/ replacements
Maintain up-to-date office utilization information in the firm's internal system
Provide guidance and point of contact for Branch Administrators
Coordinate with Branch Administrator(s) as it relates to Complex driven projects and ensuring backup Administrator coverage
Administer other duties as delegated by the Complex Management Team
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
High School Diploma/Equivalency
College degree preferred
Two or more years of related experience is a plus
Knowledge/Skills
Strong computer skills and knowledge of Microsoft Office
Excellent verbal and written communication, including telephone coverage
Strong time management abilities
Demonstrates good judgement
Exceptional interpersonal and client service skills
Detail orientated with superior organizational skills
Ability to prioritize work
Team player with the ability to collaborate with others
Ability to work in a fast-paced, evolving environment
Adaptable and ability to multitask
Proactive or self-starter
Ability to be discreet and maintain confidentiality on sensitive matters
Willingness to obtain Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Reports to:
Complex Manager
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).