The Role As the Market Director, you'll be responsible for providing a consistent and predictable experience to our eaters and our chefs. We're looking for a talented Market Director responsible for further scaling the growth of our Austin operations. You'll be leading and managing all the teams of our different facilities which includes kitchen, food safety, fulfillment, logistics, warehouse and receiving, and facility maintenance, ensuring they are set for success. This role will also help to elevate the standard, streamline processes, and provide efficient guidelines to set other kitchens for success.
Success for this role will be measured by customer satisfaction and profitability of operations.
Responsibilities Manage and coach the team to achieve operational excellence. Oversee all operations of the facilities to ensure business objectives are met. Build analysis to understand our strengths and weaknesses, competitive pressures and opportunity areas. Implement and drive continuous improvement activities through best practices. Analyze P&L to identify investment opportunities, cost, and potential future revenue streams. Monitor overall production processes and scheduling systems across the organization. Help operations meet production requirements, even if it requires hands-on participation in the areas of Process, Packaging and Material Management. Collaborate with Customer Experience to continuously improve the delivery experience and respond to delivery exceptions and requests. Work cross-functionally with our Product, Engineering, Finance, Expansion and Marketing teams to create and implement strategic projects that contribute to achieving our revenue goals. Qualifications You have 10+ years of experience in senior leadership roles in manufacturing companies and/or food industry. You have strong knowledge in logistics, pricing, marketplaces or supply-demand economics. You are capable of communicating in Spanish. You have a streamlining mindset: automate, reduce and simplify; you are obsessed with 1% improvements. At your core, you're a data-driven, analytical problem solver, capable of tackling urgent challenges with innovative solutions and efficient communication. You have experience leading people, directly and indirectly, to a common, shared goal. You are a people person. Humaneness. Kind. Can truly listen. Excellent organization, time management and prioritization skills; proven ability to balance multiple critical tasks and consistently deliver against hard deadlines. Benefits Health Insurance coverage PTO policy and paid sick days We grow, you grow: Stock Options Plan granted on Day 1. Eligible for bi-annual performance bonus. Family leave: 12 weeks for primary caregiver and 4 weeks for secondary caregiver, fully paid. Compassionate Leave: 3-5 days each time the need arises. A generous amount of CookUnity credits to enjoy our amazing meals, added to your account monthly. Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle. Personalized Spanish coach. Awesome opportunity to join a company that is looking to change how we eat and how chefs work!
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