Title: Medical Director, House Calls Program
Location: New York City, NY - Brooklyn, Queens, Bronx, Long Island
Salary: $225,000-260,000*
*Wider range available depending on experience and location
Schedule: Full-Time, Monday through Friday, 8:00 AM - 5:00 PM
Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities.
By providing holistic, comprehensive and integrated care right in our patients' communities, we can help keep them healthy and reinvest cost savings in further care for those same communities and others.
Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people across the nation.
With an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about our mission to rebuild healthcare as it should be.
Role Description:
The Medical Director will be joining Oak Street Health at a critical time in the history of our company and of primary care.
The opportunity for impact is large and growing as Oak Street is leading the transition from fee-for-service to value-based care.
The Medical Director will be responsible for leading, as a dyad partner with the Mobile Practice Manager, the in-home primary care provider teams in the specified geography.
The Oak Street Health At Home division is an interdisciplinary team that focuses on primary care and transitional care support for our highest-need patients in their homes.
The primary responsibility for the Medical Director is direct management, oversight, and coaching of the local team, and is part of the At Home division's leadership team which helps develop programs (i.e., complex care coordination, chronic disease management, psychosocial support, etc.)
throughout the division.
This entails collaboration with the clinical teams in the center, medical directors, and other partners outside of Oak Street Health.
The Medical Director will see patients in their homes up to 3 days a week alongside their provider colleagues.
Additionally, we see this leader being a key thought partner in providing feedback on our clinical model especially as it pertains to the At Home Program.
Core Responsibilities: The Medical Director's primary duties are focused on the management of their teams.
Key responsibilities include:
Leading At Home providers and ensuring their priorities and outcomes are in line with those of the organizationProviding timely and constructive feedback to providers so the medical group continues to improve performance for patients and colleaguesHelping providers master the data-driven tools and practices required to keep patients well and out of the hospital, when avoidableReviewing regular quality dashboards with providers, coaching on tools to improve quality outcomesCoaching providers on appropriate coding and documentationProviding managed care experience/teaching to providersAdditionally, the Medical Director will be part of the At Home leadership team that will have strategic input into a variety of divisional projects that support the enhancement of the care model, including:
Medical management, care management, utilization management, and quality improvement tools and processesDevelopment of clinical compliance policies and guidelinesRepresenting Oak Street to external partners (e.g., vendors, payers, providers) and creating relationships and partnerships that support our mission and our value-based modelAdditional responsibilities include: Understanding and communicating provider performance/compensation plans and being able to answer questions and deliver results to direct reportsServing as formal manager doing regular performance reviews and check-ins, approving paid-time-off requests, and managing miscellaneous human resource topics for providers in the marketDrive Culture: At Oak Street, we foster a culture of innovation and open dialogue, and we work with urgency.
This requires passion and enthusiasm, active listening skills, and comfort with and commitment to regular change.
Our Medical Directors are expected to support this culture and set an example for others to follow.Other duties, as assignedWhat are we looking for? We're looking for motivated, experienced Primary Care Providers with:
A passion for the geriatric population and a motivation to be a part of a fast-growing organizationGeriatric certification and/or other professional degrees (e.g., M.B.A, J.D., M.P.H) welcome but certainly not requiredExperience with managed care and/or value-based practiceExperience using a metrics-driven approach to analyze cost, quality, and satisfaction data to drive clinical strategy and program redesignAn excitement for developing and implementing new processesAn understanding of the basics of managed care and a recognition that population health and a focus on the smart allocation of scarce resources can lead to high-value care (better care, lower cost)An ability to remain calm in stressful situationsA commitment to older adults and to low-income patientsComfort with ambiguity and passion for problem-solvingUS work authorizationSomeone who embodies being 'Oaky'What does being 'Oaky' look like? Radiating positive energyAssuming good intentionsCreating an unmatched patient experienceDriving clinical excellenceTaking ownership and delivering resultsBeing scrappyWhy Oak Street? Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:
Collaborative and energetic cultureFast-paced and innovative environmentCompetitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefitsOak Street Health is an equal opportunity employer.
We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.
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