Job Summary: The Medical Social Worker III provides assessments, coordination, and implementation/ evaluation of professional social services to patients and their families in order to aid them in coping with social, emotional, and economic difficulties related to medical problems or which predispose to illness. Essential Responsibilities: Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities, and applicable state, federal and local laws. QUALITY OF CLINICAL SERVICES: The Medical Social Worker III provides quality services by assessing patient/family system needs then developing and implementing treatment plans in accordance with departmental and medical center policies. Quality of clinical services is indicated by QM findings, documentation review, case presentations, staff and patient feedback and supervisory discussions. Performs a bio-psychosocial assessment interview with patient, family, and/or significant other according to department policy and standards. Provides appropriate crisis intervention/treatment to adults, children and families in emergent situations including assessment, counseling, information/referral and providing consultation to physicians and healthcare team. Provides a professional interpretation of patients condition (i.e., situation, affect, behavior and verbal content) and recommends appropriate psycho-social intervention(s) and/or treatment plan. Develops culturally sensitive assessment that reflects department standards and includes: reason for referral; source of referral; informant name; physical/medical issues; interpersonal and social relations; emotional/psychiatric/adjustment; issues including depression; role performance/social transition; community planning/resources/social transition; legal/protective issues (as indicated). Provides appropriate counseling services to patient and/or family based on clinical assessment and consistent with patients on-going medical condition/needs. Performs relevant patient and family advocacy services within KP and the community. Provides patient education on subjects related to psycho-social adjustments to medical illness, individually, in classes or groups. The Medical Social Worker III takes responsibility for implementation of social work knowledge and values, standards of practice and enhancement of professional skills as demonstrated by documentation reviews, case presentations, staff and patient feedback, supervisory discussions, and attendance at conferences/classes. Assessment demonstrates ability to interpret the social, emotional and behavioral problems/elements as they related to patients medical condition and treatment. Knowledge of availability of KP and community resources consistent with treatment goals. Utilizes professional knowledge in facilitating staff and other meetings. Demonstrates knowledge of and observes department policies and procedures. Utilizes formal and informal education opportunities to increase professional knowledge base as demonstrated by attendance at appropriate and approved programs/workshops/ in-services/etc. Demonstrates the integration of clinical social work theory into practice by appropriately utilizing clinical knowledge of bio-psychosocial development stages, personality development, human behavior, etc., to formulate assessment, direct treatment, and provide consultation and education to other team members. NEONATES: Substance Abuse, Parent/Infant Bonding, Family Relationships, Safety, Developmental Milestones, Parental Coping/Acceptance, Birth/death. PEDIATRICS: Child Abuse/Neglect Reporting, Substance Abuse, Safety, Legal, Parent/Guardian/Child Relationships, Developmental Milestones, Family Relationships, Peer Group, School/Academic Performance. ADOLESCENT: Abuse/Neglect Reporting, Substance Abuse, Developmental Milestones, Family Relationships, Peer Group Relationships, Sexuality, Education. ADULT: Abuse/Neglect Reporting, Substance Abuse, Adequacy of Self-Care, Developmental Milestones, Sexuality, Family Responsibilities. GERIATRIC: Elder Abuse/Neglect Reporting, Substance Abuse, Adequacy Of Self Care, Support System, Developmental Milestones, Mental Status/Competency, Mortality. EOL (End of Life Option):