Member Experience Associate Closing 6Pm-12Am

Us:




At Retro Fitness, "Get Real" promises an honest, straightforward, non-intimidating approach to helping our community achieve its fitness goals.
With over 170 locations open or under development we have become an attractive fitness destination for consumers because of our inclusive community, state-of-the-art equipment, group fitness classes, personal training, and amenities like massage chairs and tanning.
It is a one-stop shop for anyone looking to improve their health in a nurturing environment.




Locations:


Mesquite




Shifts:




Closing: 6pm-midnight




The Member Experience Associate provides our members with an amazing customer experience from the second they walk in.


You:




A positive and friendly person


Someone who only treats people with kindness and respect


Reliable and punctual


Passionate about fitness


Enjoys multitasking


Excellent verbal and written communication skills


Strong leader




Must have




Proven experience in exceeding expectations at every opportunity


Bi-Lingual preferred but not required


Ability to provide excellent customer service under all circumstances


Strong sense of urgency and problem-solving when it comes to helping customers


A positive, upbeat personality.


Ability to communicate clearly, professionally, and proactively when needed.


Prior experience in sales, retail, or hospitality is helpful.


Active CPR/AED certification preferred.




What will you do




Greet and check in members as they come in.


Sell memberships, retail, and merchandise.


Follow up with prospects promptly.


Ensure a safe and clean health club environment for members and staff.


Follow company policies, procedures, and best practices