Member Services Specialist (Korean Speaking)

* The Member Service Specialist is responsible for answering telephonic inquiries from current and potential members and providers regarding Medicare Advantage benefits, eligibility, enrollment, claims, referral, prior authorizations, appeals & grievances and other related concerns.
Our Member Service Specialists ensure customer satisfaction by providing excellent customer service, displaying a desire to help and maintaining a professional demeanor.
Member Service Specialists will be expected to maintain quality and performance standards.
Must be bilingual in Korean and English.
Able to work in our Corporate office located in Orange, CA.
* Number of positions: 2.