Membership Assistant

Job Title: Membership Assistant
Employer: Costco
Job Description:
As a Membership Assistant at Costco, you will be responsible for assisting customers with membership applications, renewals, and inquiries.
You will provide exceptional customer service, ensuring that customers have a positive experience and that their membership needs are met.
Your role is crucial in maintaining and growing Costco's membership base.

Key Responsibilities:
- Assist customers with membership applications and renewals.

- Provide information about membership benefits and services.

- Process membership payments and issue membership cards.

- Address customer inquiries and resolve any membership issues.

- Maintain accurate membership records and documentation.

- Promote and upsell membership upgrades and services.

- Collaborate with team members to meet membership targets.

Qualifications:
- High school diploma or equivalent.

- Previous customer service or sales experience preferred.

- Strong communication and interpersonal skills.

- Ability to handle transactions accurately and efficiently.

- Basic computer skills and attention to detail.

- Ability to stand for extended periods.