Reports To: MHCC Executive Director, MHCC Board of Directors
Revised Date: 2023
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Develop membership marketing plan to target new members, expand demographics, increase awareness, enhance involvement and boost revenue for the Chamber.Schedule personal visits and meetings with potential chamber partners and membersClose sales during on-site visits or through follow-up phone calls and written communicationAchieve budgeted new membership revenue goals.Manage annual membership renewal program and meet yearly revenue goals.Coordinate and support all membership and partnership fulfillment and programs.Assist Chamber members in taking full advantage of their membership.Lead Ambassador Club and volunteer recruitment and service programs.Manage Chamber's Ribbon Cutting program, activities and marketing with Marketing Team.Manage, recruit and communicate with Chamber Affinity Partners.Oversee and manage chamber membership database. KNOWLEDGE
Personnel practices and procedures; standard office practices and procedures; phone etiquette; customer service.
SKILLS
Operate computer programs such as Word, Excel, PowerPoint and ; ability to adapt to new computer programs; ability to utilize the internet for research; read, analyze and interpret Chamber policies and procedures; read, draft, edit and proofread correspondence and other documents; communicate effectively in person and over the phone; prioritize tasks to be performed and assigned; perform basic mathematical functions; operate office equipment such as copy machine, fax machine, telephone system and calculator; answer the telephone, retrieve voicemail messages and transfer calls; and establish and maintain effective working relationships with Chamber members, Chamber Board of Directors and the CEO.
Hours: Mon to Fri - 9am to 5pm (Flexible) Attire: Business Casual