Job Description
Serves as Innovation Campus Master of Engineering (MEng) graduate program coordinator and assistant to MEng Program Director. The primary focus of this position is the support of graduate students in the MEng program at the Innovation Campus.
Currently situated on the Falls Church campus and moving to the Innovation Campus in 2025, this position:
•Provides administrative and clerical support to the CS MEng Program Director and other faculty as needed
•Supports all admission, applications, student records, student recruiting, student enrollment, onboarding, registration, and graduation matters
•Serves as a liaison and first point of contact with interested parties to MEng program in CS and Innovation Campus, including current students, prospective students, corporate contacts, vendors, and others and assists them in person, by phone, virtually and by email
•Assists in the design and preparation of recruitment and outreach activities, orientation, special events, open houses, committee meetings, partnership meetings, seminars, graduation ceremonies, and special activities
•Supervises a work-study student (MEng ambassador)
•Serves as the backup to other CS program graduate support staff as needed
Required Qualifications
- Previous customer service and/or administrative support experience in an academic or business setting;
- Demonstrated computer skills and experience with word processing, spreadsheets, email, database applications and other types of software;
- Demonstrated ability to interact effectively with a wide range of clientele, including students, prospective students, faculty/staff members, administrators and other visitors;
- Exceptional organization, communication and interpersonal skills;
- Ability to maintain confidentiality and work in a high pressure environment;
Preferred Qualifications
- Previous experience maintaining student records including admissions support, programs of study support, and international student support;
- Experience with an application tracking system;
- Demonstrated initiative, creativity, and the ability to evaluate needs, establish priorities, make quick decisions, exercise sound judgment, and execute both departmental and Graduate School policies;
- Banner Student Systems experience;
- Interest and experience in working effectively with a diverse student population;
- Degree in higher education advising or related field;
- Experience supporting graduate students in higher education/continuing education settings;
- Ability to work independently and function as a member of a team.
Pay Band
4
Appointment Type
Regular
Salary Information
$50,000 - $65,000
Review Date
8/15/24
Additional Information
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto,Ut Prosim(That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive communitydedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicinecollege, Graduate School , andHonors College . The university has a significant presence across Virginia, including theInnovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerousExtension offices andresearch centers . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Maura Gardner at ****** during regular business hours at least 10 business days prior to the event.
