Responsibilities
From every day needs to special occasions, members need you, as their mini tour guide, to take them that special product
Depending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, fulfilling club pick-up orders or helping members while stocking shelves
From unloading trucks in the summer to filling ice cream in the freezer, this fast-paced job can be physically demanding - its like being paid to go to the gym!
Promptly unloading trucks
Assisting fellow associates as needed throughout the store
Sorting and stocking products on shelves and in the backroom
Engaging with vendors and drivers with a positive attitude
Maintaining a clean, neat, and member-ready area
Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self- service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services
Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management
Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise
Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback
Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging; and ensuring products are selected and staged according to company policy and procedures