ABOUT YOU You are someone who thrives in a stable, steady-paced environment where you can focus on long-term goals and take ownership of your work. You excel at building close, lasting relationships with your colleagues and enjoy having the freedom to manage your own priorities. You are agreeable and patient, and your calm demeanor allows you to handle ambiguity and tackle challenges in a persistent and thoughtful way. You appreciate familiarity and prefer to work in a consistent, predictable setting where your approach can be methodical and effective. While you are patient and steady, you're also confident in your ability to make decisions and stick to them, even when facing opposition. You are comfortable with a more casual approach to rules, focusing on the big picture and long-term outcomes rather than sweating the small details. You take pride in your ability to stay persistent and dedicated, tackling problems from a broad perspective and ensuring that tasks are completed with thoroughness. ABOUT US We are NSL! We are a materials testing lab that provides repeatable, accurate results to help our customers render high quality, consistent products in regulated industries. Our organization is centered on our values of delivering for our customers, each other, and our industry. We're proud of our positive culture focused on deploying each team members' talent to "WOW!" our customers and celebrate wins together as a part of who we are. We're focused on outcomes not micromanagement; we trust people and give them the opportunity to perform to their potential. Being at NSL, you have the chance to make a major impact in real world applications effecting real people every single day. DETAILS ABOUT THE ROLE, REQUIRMENTS, BENEFITS, AND HOW TO APPLY This position is technically responsible for the support of the metallurgical and mechanical testing functions. Essential Functions*: Lab Activities: Performs a variety of Metallurgical lab duties, ensuring the overall efficiency of the laboratory. Performs analyses in conjunction with metallurgical technicians. Proficiently performs duties of Technician I, II, II Prepares technical reports, including Failure Analysis, utilized established methods and techniques. Maintain SOPs and makes method revisions and additions, as required, in coordination with Metallurgist II, Chief Metallurgist, Operations Manager, Quality Manager and laboratory staff as appropriate. Interface with LIMS for the entry and approval of metallurgical test data and reports. Familiarity with SEM operation and interpretation. Customer Service: Provide general customer service to clients ensuring positive and proactive customer relations. Serves as a technical liaison to our customers and responds to client calls of this nature. Supplies technical information to sales department regarding capabilities and testing methods. Incidental Functions: As required. Adheres to quality and safety standards. Supervisory Responsibility: N/A Qualifications (Knowledge, Skills, Abilities, Education, Experience): · BS degree in Metallurgy or Materials Science or equivalent work experience with a BS in a S.T.E.M. field. · 1 - 3 years of laboratory experience. · Excellent oral and written communication skills. · Strong mathematical skills. · Must be familiar with all metallurgical lab equipment and testing procedures. · Strong customer focus. · Commercial testing laboratory experience preferred. · Strong attention to detail with the ability to organize and multi-task. · This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Visa sponsorship is not available for this position. Success Factors: · Ability to assess requirements quickly and work independently, efficiently, and accurately · Ability to work as a key member of a highly collaborative team, working closely and coordinating with people at all levels of NSL · Orientation to detail with the ability to organize and coordinate multiple tasks and projects at once. · Failure analysis and reverse engineering experience of metallic components from various industries. Work Conditions/Physical Demands: Office/General lab environment includes sitting, standing and walking; infrequent lifting of up to 20 lbs., pulling, pushing, carrying, reaching, bending, twisting, climbing, squatting, and crouching. Office is attached to a lab that contains toxic materials with possible exposure to odors, acids, fumes, and other reactive materials. Reasonable Accommodations: This description is representative of the knowledge, skills, abilities and physical requirements to successfully perform the job. At the employee's request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. * The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties and responsibilities required of job incumbents. Consequently, job incumbents may be asked to perform other duties or work overtime as required.