Join one of the most successful Caterpillar dealers in the country! Established in 1914, Ziegler Cat has a long-standing reputation as a choice destination for people seeking rewarding, stable careers. Ziegler currently has an opening for a Mining Support Manager to support the mining customers by improving certain process that affect the transacting of business between them and Ziegler. Identifying support services and parts investments to meet the demands of this customer base is an important function of this position. Periodically this position will be assigned special projects to complete.Responsibilities:Interact with Mine Managers and Sales team on customer issues and problem resolutionIdentify potential jobs that would benefit from having standard jobs created for themImprove the component tracking records currently maintained in the Dyno ShopCustomer research for GET productsQualifications:4 year degree requiredMSHA Certification requiredStrong mechanical aptitude & familiarity of the mining industryExcellent communication and customer service skillsClean driving recordTravel:Up to 25% travelMinimum Physical Requirements:Push/pull up to 30 lbsLift/carry up to 50 lbsLift bulky objectsStanding, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, crawling, high stepsWorking Conditions may be indoor and/or outdoor. Noise level may be loud at times.This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status.For more information about your equal employment opportunity rights and protections, click here.For information about your Family and Medical Leave Act rights, click here, and for information about the Employee Polygraph Protection Act, click here.For information about Pay Transparency NondiscriminationSpecial Assistance Request Form | Ziegler CAT