About the company: Softermii (https://www.softermii.com/) is an outsourcing/outstaffing company with more than 8 years of experience in web and mobile application development with a team of more than 120 specialists from 6 countries. We have withstood multiple challenges, such as COVID-19 pandemic and war aggression against Ukraine, we have secured sustainable development processes, saved all our projects and jobs. Even more – we're constantly growing. Every day we add new project to our portfolio in the following areas of expertise: Healthcare Real estate Livestream E-commerce Fintech (WealthTech, Capital Trading) Real Time Communications (RTC) In addition, we develop 2 of our own solutions that help our customers get faster applications for video or audio calls (https://www.softermii.com/solutions/vidrtc) or an application for real estate with 3D visualization (https://www.softermii.com/solutions/apartmii) Company's mission: Softermii: Succeed Without (L) imitations We will turn any idea into a valuable product. Our plans as a company: We want to move from a regular outsourcing business to an ecosystem of outsourcing, education and product development companies. ??Project: A stable long-term Healthcare project that combines Telehealth, medical product delivery and payments services for clients. It is based in Germany and plans to expand further in Europe.
??Why we have opened this vacancy: Team extension.
?????Type of cooperation: Full-time cooperation
??Your responsibilities on the project will be: Develop voice AI assistant based on LLMs; Fine-tune models for intent classification and conversation; Test models accuracy and improve it over iterations; Present work results to the customer, get customer's feedback and implement improvements; Collaborate with BE devs to integrate model into existing system; Collaborate with Devops to deploy models into the production environment. ??You can be part of the following team: 2 JS Fullstack Devs,1 Android dev, 1 QA, 1 Devops, PM.
??Tools we use: Jira, Confluence, Git, Figma
??Our requirements to you: - 2+ Proficiency with AWS services, specifically Bedrock, Transcribe, and Polly;
- Experience implementing speech-to-text (STT) and text-to-speech (TTS) solutions;
- Hands-on experience with natural language processing using LLMs;
- Strong programming skills in Python or JavaScript/TypeScript;
- Proficient in designing and managing data pipelines for processing voice and text data;
- Ability to design scalable, cloud-native solutions for voice-based AI assistants;
- Familiarity with testing frameworks for conversational scenarios and NLP models (e.g. Langfuse);
- Upper-Intermediate English level.
??It would be cool if you have: - Familiarity with telephony integration platforms such as Twilio or Amazon Connect;
- Experience with CI/CD pipelines and DevOps practices for cloud applications;
- Knowledge of multi-language support for voice assistants;
- Awareness of data privacy and security considerations in handling voice and text data.
?????Who will you have the opportunity to meet during the hiring process (stages): Call, HR, Tech, PM interview.
What we can offer you: We have stable and highly-functioning processes – everyone has their own role and clear responsibilities, so decisions are made quickly and without unnecessary approvals. You will have enough independence to make decisions that can affect not only the project but also the work of the company. We are a team of like-minded experts who create interesting products during working hours, and enjoy spending free time together. Do you like to learn something new in your profession or do you want to improve your English? We will be happy to pay 50% of the cost of courses/conferences/speaking clubs. Do you want an individual development plan? We will form one especially for you + you can count on mentoring from our seniors and leaders. Do you have a friend who is currently looking for new job opportunities? Recommend them to us and get a bonus. And what if you want to relax? Then we have 21 working days off. What if you are feeling bad? You can take 5 sick leaves a year. Do you want to volunteer? We will add you to a chat, where we can get a bulletproof vest, buy a pickup truck or send children's drawings to the front. And we have the most empathetic HRs (who also volunteers!). So we are ready to support your well-being in various ways. A little more information that you may find useful: our adaptation period lasts 3 months, this period of time is enough for us to understand each other better; there is a performance review after each year of our collaboration where we use a skills map to track your growth; we really have no boundaries in the truest sense of the word – we have flexible working day, remote or office is up to you. Of course, we have a referral bonus system. So if you have a friend who likes our job opening, you can give us their telegram contact, and we in turn will thank you with a bonus if we start working with them!