The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
ERP Engineer
MongoDB is seeking an experienced ERP Engineer to work for our Business Systems team. This individual will be responsible for operationalizing and improving our internal financial systems and processes. They will be administering and configuring a robust solution in Netsuite to scale with a rapidly growing database technology business. This role will have high visibility into multiple parts of the organization, including but not limited to Finance, Sales, Professional Services, and Data Warehousing.
The right candidate will have:
Functional experience with financial processes in NetSuite as an Administrator
Good understanding of accounting processes and comfortable discussing related functionalities and system impact with stakeholders
A good understanding of databases and SQL language
Excellent investigation and diagnostic skills
Ability to build sound relationships and clearly communicate expectations with team members and stakeholders
Basic understanding of the system integration capabilities in Netsuite
Growth mindset and excited about learning new things
System Savvy - ability to find your way around the system NATURALLY.
Ability and willingness to learn new systems and skills - Coupa, Concur. Adaptive Planning is a plus.
Strong analytical and problem solving skills; ability to work creatively in problem solving.
Excellent customer service skills
Excellent written and verbal communication skills
Data management preferred (SQL, XML, JSON)
Web services preferred (REST, SOAP)
Experience in HTML, CSS3, JavaScript, jQuery, AJAX, SuiteScript 1.0 and SuiteScript 2.0
Position Responsibilities
Design and implement quality solutions using Netsuite's native functionality, workflows, and Suitebuilder
Reason around complexity and scalability of custom solutions and integrations
Grow your technical and functional expertise in NetSuite and auxiliary SaaS systems
Train and guide our Netsuite end-users
Make sure the triage queue is always taken care of
Develop or work with developers to build solutions that meet business requirements
Drive or support projects to enhance the existing systems or implement new ones
Participate in user support for incoming requests and troubleshooting
Support other administrators by performing technical and administrative tasks
Assist users in developing/refining their processes around the supported systems
Research and resolve integration errors
Support unit testing and user acceptance testing for new version releases and projects
Ensure SOX compliance by properly documenting system changes and permission changes
Support internal and external audit by providing requested data
Constantly research and analyze all aspects of existing business practices and processes
Communicate with other departments about common frustrations and issues that affect their work
Maintain up-to-date knowledge of NetSuite functionality, upgrades, customization, and integration
Ensure system compliance with Company policies, procedures, and protocols for system standards, customizations, and changes
Success Measures
The ERP Engineer will be successful in this role when they can execute the following tasks:
Communication: Convey accurate estimates, business impacts, and risks for complex technical issues simply and convincingly to a wide range of audiences.
Technical: Deliver highly complex projects that have been well-tested and are supportable/maintainable
Collaboration: Work seamlessly between stakeholders to capture requirements and propose technical solutions that create the largest impact on our business
Customer Service: Deliver an ERP experience that your customers regard as the best they've ever had
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
MongoDB's base salary range for this role in the U.S. is:
$76,000-$149,000 USD
