Night Auditor And Front Desk Clerk

Job summary
Night Auditor and Front Desk ClerkResponsible for providing superior customer serviceFlexible schedule including nights, weekends, and holidays
Job seniority: entry level
Responsibilities
• Assist guests with check-ins/check-outs• Resolve customer complaints• Handle guest registration and room assignments• Accommodate special requests• Greet guests and offer assistance• Compute bills, collect payments, and make change• Transmit and receive messages• Respond to guest requests• Receive and resolve guest complaints• Perform bookkeeping activities• Ensure overall guest satisfaction
Requirements
• Outgoing, positive, friendly person• Flexible schedule• High School diploma or equivalent• Previous customer service experience or training• Knowledge of Fosse PMS systems• Ability to pass a thorough background check• Physical requirements (standing, walking, lifting)• Polished presentation and professional communication skills