Nuqleous Data Support Specialist

Details of the offer

Apprenticely formally Arkansas Center for Data Sciences (ACDS) is helping Nuqleous hire a Data Support Specialist in Bentonville, AR & or Rogers, AR.  About the Employer: At Nuqleous, we are changing the way people think about analytics. Our goal is to help make the complex accessible: to transform what was once hours of manual number crunching into a quick, efficient process that delivers immediate value. The benefits of our solutions are shared all around: organizations reap the rewards of deeper insights and faster, more accurate data, while the people behind the data enjoy higher confidence, lower stress, and a healthier work-life balance.
We are dedicated to innovation—we are always looking for ways to leverage our rich history and collective knowledge to fuel a brighter future for our team, clients, and community.
Check out Nuqleous
\n Responsibilities:Responding to queries via chat, email, or phoneTraining other staff members on troubleshooting and diagnosing problemsWriting, editing, and revising training manuals for new and updated software and hardwareProviding technical assistance for questions and problemsResolving problems with networks and other computer systemsDiagnosing system errors and other issuesFollowing up with clients to ensure full resolution of issuesRequesting feedback and/or monitoring calls and other methods of correspondence to improve training methodsRunning reports to analyze common complaints and problemsInstalling or changing software to fix issuesRemotely accessing hardware or software for clients to make changes and fix problemsDevelop methods for improving current processes, procedures and customer relationshipsPromote and implement company standardsRequired to work non-standard (On-Call) hours, nights, weekends (on rotational basis) and/or holidaysOther duties as assigned What's a successful candidate look like? 6 months-1 year of IT internship or job experience College degree with computer-related courses or a combination of education, bootcamp, or related experienceKnowledge of DB structure and schemasExperience with Microsoft Excel Knowledge of data analytics and statisticsDemonstrated usage of analytical or BI related tools Requirements:Ability to work in the United States without a current or future need for sponsorshipAbility to work onsite at the office in Bentonville, AR, or Rogers, AR, and remotely when needed
\n$38,000 - $41,000 a year
\nWhat's an Apprenticeship? An apprenticeship is a full time position with a focus on learning! During your first year of employment, you are guaranteed formal training, a mentor, and a pay raise! Employers who have committed to the apprenticeship model for hiring are committing to building you and your career. You're encouraged to apply even if your experience doesn't precisely match the job description. Apprenticeship positions welcome diverse applicants who are looking to grow their career in IT! 
How does the interview process work? We want to get to know you! ACDS will conduct an initial phone interview and knowledge assessment. If your skills and interest match with the employer's needs, we'll share your resume or ask you to apply directly with them. After that, the employers will continue with their recruiting and interview process. If you are a match, an offer will be made for you to get started in your new apprenticeship role! We'll be here to make sure your apprenticeship year goes smoothly and that you are set up for career growth and success!
The Arkansas Center for Data Sciences dba Apprenticely will not discriminate against apprenticeship applicants or apprentices based on RACE, COLOR, RELIGION, NATIONAL ORIGIN, SEX (INCLUDING PREGNANCY AND GENDER IDENTITY), SEXUAL ORIENTATION, GENETIC INFORMATION, OR BECAUSE THEY ARE AN INDIVIDUAL WITH A DISABILITY OR A PERSON 40 YEARS OLD OR OLDER. Apprenticely will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29 of the Code of Federal Regulations, part 30


Nominal Salary: To be agreed

Source: Grabsjobs_Co

Requirements

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