General Summary of Position
The Nurse Navigator is responsible for the coordination of patient care across the continuum under the auspices of a provider's prescribed plan of care, national guidelines, and within the scope of nursing practice.
The navigator educates/provides information and support to patients in order to guide and facilitate understanding of treatment plans prescribed by licensed independent practitioners and/or within the scope of nursing practice.
Oversees, directs, and provides holistic, culturally competent and evidence-based nursing care.
Monitors patient outcomes and participates in quality improvement activities.
Contributes to and collaborates with health care team members to positively impact patient outcomes and patient experiences.
The Nurse Navigator is recognized as a professional role model and clinical expert and promotes a professional environment that supports nursing excellence and collaborative shared decision-making.
Primary Duties and Responsibilities
Assessment: Obtains a baseline of information used for the development of the individualized plan of care.
Plans: Works with an interdisciplinary team throughout the continuum of care to develop and manage the plan of care for the patient.
Plans: Assists patient/family with scheduling ancillary testing and other services and presenting necessary history, diagnostic/treatment studies and/or results, etc.
through the continuum of care.
Patient Education: Provides initial and continuing education related to specific disease process, associated treatment modality, and agreed plan of care for patient and family.
Patient Education: Available as a resource to assist in the provision of community education and outreach development.
Implementation: Acts as a liaison between patients, families, the health care team, community resources and other facilities to coordinate the provision of care.
Implementation: Acts as a patient advocate to help identify and eliminate barriers to care.
Implementation: Ensures patients' referral process and transition into specialty services are timely and efficient, anticipates patient and family needs throughout the continuum of care.
Implementation: Explores and connects patients with appropriate resources, health care and support services within MedStar Washington Hospital Center, at other external facilities, and in their communities for timely diagnosis, treatment, and survivorship.
Evaluation: Monitors patient progress, goal attainment and patient experience feedback to evaluate the effectiveness of care.
Ensures plan of care changes are communicated to patient, family, and team.
Possesses working knowledge of physician/health care team members' plan of care, appropriate professional guidelines and standards of care.
Contributes to development of internal clinical guidelines/pathways.
Monitors patient outcomes and utilizes quality improvement activities and strategies that support quality patient care and optimizes outcomes in an interdisciplinary care environment and consistent with patient and family wishes.
Demonstrates competencies, including knowledge and behaviors, to meet specific patient care requirements, nursing practice standards, and other regulatory or required knowledge and/or skills.
Maintains current knowledge of clinical improvement strategies and outcomes management through self-study, literature reviews, site visits, educational conferences, and other forums.
Maintains a working knowledge of available clinical trials that might be appropriate to the patient population.
Collaborates with research coordinators and/or principle investigators to ensure adherence to research protocols.
Supports a professional atmosphere and an environment of coaching and development that supports shared decision making, interdisciplinary collaboration, and a high level of patient and employee satisfaction as evidenced by outcomes data.
Promotes Pathway to Excellence standards through daily practice.
Minimum Qualifications
Education
Associate's degree in Nursing required
Bachelor's degree in Nursing preferred
For candidates hired with an Associate degree, employment with MedStar Washington Hospital Center is contingent upon enrollment into an accredited BSN program within one (1) year of employment and continuing matriculation in the program to achieve a BSN within 5 years of the program start date.
Proof of enrollment to be submitted to Nurse Leader.
Experience
3-4 years of progressively more responsible clinical nursing experience in specialty area required
Licenses and Certifications
RN - Registered Nurse - State Licensure and/or Compact State Licensure in the District of Columbia required
CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
Additional unit/specialty certifications may vary by department or business unit.
Professional certification in clinical area required within one year of hire if appropriate (OCN, CCRN, etc).
Knowledge, Skills, and Abilities
Able to work as a part of an interdisciplinary team through open, frequent, and skilled verbal and written communication.
Must be flexible, demonstrate problem solving skills, proactively prioritize and demonstrate healthy coping mechanisms.
This position has a hiring range of $87,318 - $149,094.
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