Nurse Practitioner Or Physician Assistant Clinical Manager

Overview:




Bonus Potential!
Monthly and Quarterly Bonus Incentives!




Are you an NP or PA and looking for a Clinical Manager / Leadership role in Union City, CA?




Are you ready to take your career to new heights?
At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients.
Our mission is to improve the health of America's workforce, one patient at a time.
Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.




As a Clinical Manager, you will provide primary medical direction and coordination of professional healthcare services in a clinical setting, under the direction of the Regional Medical Director, consistent with Concentra's medical protocols and in accordance with Concentra policies, practices, procedures and applicable regulations.
Such activity will ensure the delivery of affordable, efficient, responsible and accountable healthcare of the highest quality to business, industry and patients.




Located on the other side of the bay from San Francisco, Union City offers the best of both worlds: a small town atmosphere and easy access to big city amenities.
Union City has ideal year-round weather and active entertainment, art and cultural scenes.
Further, the primary and high school school system is excellent.
With a Monday - Friday 8-5 schedule, you will have evenings and weekends free to explore Union City and the surrounding Bay Area.




Responsibilities:


Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience


Under the direction of the Center Medical Directors or designated Staff Physicians participates in managing medical treatment activities of the center and coordinating activities of the center with those of other centers


Responsible along with the Center Leadership Team for creating an environment of clear responsibility, authority, autonomy and accountability that energizes and encourages the staff to perform at their personal best


Mentors back office staff to enhance existing competencies and develop new ones through education/training opportunities; demonstrates patience, skill and helping others succeed


Assures support staff properly implements clinical policies and procedures


Ensures documentation in the medical record is timely and reflects appropriate assessments and reassessments specific to patient needs


Meets with the Regional Medical Director and/or Area/Associate Medical Director on regular bases to discuss quality of patient care and reviews medical policies, procedures, records and performance of the center


Assures compliance with licensure, certification, and accreditation


Participates in the hiring process for Center Administrators, Therapists and back-office personnel prior to offer of employment being extended


Provides budgetary report to guarantee medical responsibility can be adequately met by operations


Sponsors inter-disciplinary collaboration through personally demonstrated attributes of leadership.
Effectively uses a cross-functional team approach to enhance center results


Analyzes reports, test findings, results of examinations, and diagnoses condition; prescribes or administers treatment; oversees maintenance of case histories, health examination reports, and other medical needs


Develops, implements, and monitors medical surveillance protocols for client companies


Participates with the Therapy Director in the orientation of all new center therapists


Facilitates the development of a team approach of medical care between the therapist and the Clinical Manager


Works with the Center Therapy Director and the center Therapy team to implement "best practice patterns"


Interacts with outcome assurance to assure cases are being managed by the medical staff in an efficient and appropriate manner


In Center Leadership Meetings, reviews clinical effectiveness, occupational reports and plans for clinic growth and development


Meets with employers to discuss health and safety needs, and to conduct workplace walk-through and other on-site assessments, which develop effective client relations


Communicates with client representative upon seeing employer patients for initial injuries and change of status


Participates in the development and presentation of educational programs to the client base


Participates in new business development


Actively responds to client needs, requests, concerns and complaints


Provides excellent customer service to all patients, clients and peers while incorporating Orange Book values


Dedicated to exceeding customer and patient expectations as measured by NPER/NPS/TATs


Ensures accuracy when completing, executing tasks and performing quality assurance checks


Ensures accurate, concise, timely and complete documentation of results and paperwork


Provides an excellent, compassionate and warm patient experience regardless of patient volume


Ability to manage time, prioritize and multi-task in a busy environment


Ability to adapt to changing business needs such as scheduling and working additional/different hours/shifts when appropriate


Ability to consistently deliver quality care in a busy clinical environment


Takes action to assist in other areas and to do what is needed to ensure an excellent patient experience


Seeks out opportunities for additional clinical training and self-development in order to consistently provide quality care


Effectively communicates with all patients, clients, supervisors and peers while incorporating Orange Book values


Listens to and understands internal and external client needs in order to act and address


Committed to personal excellence and understands how daily work contributes to center operation


Holds self and others accountable.
Is willing and able to assist others in order to achieve results




This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.




Qualifications:


Graduate of an accredited Nurse Practitioner or Physician Assistant program or passed the Physician Assistant National Certifying Examination (PANCE)


Current licensed nurse practitioner or physican assistant in the state where employed and in accordance with state laws of practice and must maintain the work state nurse practitioner or physician assistant licensure throughout the course of employment




Job-Related Experience




Customarily has at least two or more years of experience in occupational medicine, urgent care or an emergency setting




Job-Related Skills/Competencies




Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility


Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions


Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism


The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies


Demonstrated knowledge of occupational medicine requirements (state specific)


Demonstrated working knowledge of clinical operations


Knowledge of laws and regulations that govern delivery of rehabilitation services


Knowledge of worker's compensation and clinical procedures and all processes involved in the delivery of quality care


Demonstrated excellent communication skills


Demonstrated willingness to participate in Continuing Medical Education


Leadership skills and management accountability


Skilled in the treatment of minor trauma injuries and orthopedic injuries


Knowledge of techniques and information needed to diagnose and treat human injuries


Speaking to effectively convey information to colleagues, peers, patients, or clients


Problem sensitivity


Judgment and decision making


Instructing skills to teach others


Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction


Social perceptiveness


Active listening


Documenting and recording information


Additional Data:




Benefits Include:




Generous paid time off (PTO)


Paid holidays


Paid sick days


Set schedule


Flexible per diem opportunities*


Medical and prescription plans


Basic and enhanced dental and vision plans


Supplemental health benefits (accident, critical illness, hospital indemnity insurance)


LifeWorks employee assistance program


Company-funded HSA


Short-term disability


Pre-tax spending accounts (health care and dependent care FSA)


Training provided in our world-class occupational medicine process management model*


Medical experts panel (MEP)


Concentra CME courses


New hire learning program


Occupational Health University


Leadership development program


Manual therapy certification


Yearly CME stipend and CME time


Tuition reimbursement


Professional On-demand Learning Modules*


Malpractice insurance*


Unmatched opportunities for advancement locally and nationally*


Traditional and Roth 401(k) with employer match*


Competitive salary*


Colleague referral bonus program*


Colleague discount program*


Life insurance/disability


Pre-tax spending accounts


Relocation assistance (when applicable)


Incentive/RVU bonus


Commuter benefits


Identity theft services


Company-paid long-term disability




This position is eligible to earn a base compensation rate in the state range of $155,000.00 to $191,000.00 annually plus $6,000.00 Leadership Stipend depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.




External candidates: submit your application on concentra.com/careers


Current colleagues: visit the internal career portal on the main page of MyConcentra to apply


Accepting applications on an ongoing basis




This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.




We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.




Concentra is an Equal Opportunity Employer, including disability/veterans