Global Account Manager (Remote)
Make Your Mark. Shape Your Future.
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, CRAFTSMAN, CUB CADET, STANLEY and BLACK+DECKER
The Job:
As a Global Account Manager, you'll be part of our Commercial team working as a virtual employee.
The Global Account Manager position is responsible for increasing sales revenue while protecting and increasing profitability by developing and maintaining long-term relationships with key OEM partners. As a Global Account Manager, you are the primary point of contact and will work to satisfy our OEM customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a world-class customer experience. You should have excellent communication and negotiation skills and be customer service oriented.
Specifically, you'll:
Deliver the sales goals and growth targets by building long-term relationships with key OEM partners, promoting programs and initiatives, and identifying conversion opportunities.
Collaborate cross functionally on new product development and launches; act as liaison between internal departments and key OEM contacts
Research and resolve OEM partner issues promptly and maintain good communication between the customer and the Company
Provide technical application assistance
Manage the review of contracts, analysis and deliver price adjustments as required
Prepare sales forecasts and analyses of present and prospective opportunities in accordance with company procedures
Forecast and develop monthly, quarterly and annual sales account plans
Act as Subject Matter Expert (SME) on all Infrastructure product lines for customers by conducting regular training and product educations sessions for key accounts
Attend and participate in all necessary training related to product, technology (SFDC) and soft skills
Attend and participate in OEM and company sales meetings, training programs, trade shows, and conventions as required
Maintain knowledge of market practices, competitor's product and marketing plans and keep management informed.
Comply with all company policies, instructions, and directives for fulfillment of company objectives for maximum profitable sales
Prepare and submit call and expense reports as required
The Person:
You're an account management professional who enjoys working in a fast-paced environment where the ability to multi-task and project manage is essential. You also have:
Minimum of five to ten years of proven experience and success in a field sales role, preferably within the construction, agricultural or industrial equipment market
A strong knowledge, understanding and relationships within the OEM sales channel
Mechanical aptitude – must understand basic machine and hydraulic equipment operation and principals
Strong Account Management Expertise
Required knowledge of market practices, competitor's product and marketing plans
Ability to negotiate, work and communicate with customers at all levels – from support staff to executive leadership
Ability to react and make decisions quickly in a fast-paced business environment
Strong facilitation and presentation skills on technical subjects with varying sizes of audience
Demonstrated success in problem solving; must be creative, resourceful and innovative
Independent worker, able to organize and manage time effectively
Ability to lift products and samples up to 40 lbs without assistance, set up displays and exhibits, and conduct hands-on tool demonstrations, must be able to stand for up to 8 hours and maneuver in tight spaces during demos
Self-motivated with high energy, strong work ethic and a positive attitude with ability to drive growth
Experience with Salesforce.com or any CRM experience is helpful but not required
Excellent written and verbal communication skills
Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and overall computer proficiency
Bachelor's Degree in related field of study preferred
Willing and able to travel both in- and out-of-state, (via car or plane) up to 25% of the time including weekends and weeks at a time. International travel may be required on occasion.
Close proximity to an airport is preferred.
The Details:
Competitive salary
Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
Discounts on Stanley Black & Decker tools and other partner programs
And More:
Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera and online university.
Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.
We Don't Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you'll get the unique chance to impact some of the world's most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
We're the World's largest tool company. We're industry visionaries. We're solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art "smart factory" products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Benefits & Perks
You'll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.
What You'll Also Get
Career Opportunity: Career paths aren't linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development:
Our lifelong learning philosophy means you'll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that's how the best work gets done. You'll find we like to have fun here, too.
Purpose-Driven Company:
You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.
If you require reasonable accommodation to complete an application or access our website, please contact us at (860) 827-3923 or at ******** . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.
Know Your Rights: Workplace discrimination is illegal (eeoc.gov)
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