Job details
Salary
As per qualification and experience
Job Type
Full-time
Number of hires for this role
2
Qualifications Microsoft Office: 4 year (Required)Administrative experience: 1 year (Required)High school or equivalent (Required)Home care: 1 year (Preferred)Schedule management: 1 year (Preferred) Benefits
Pulled from the full job description
Paid time off
Parental leave
Employee assistance program
Professional development assistance
Safety equipment provided
Flexible schedule
Referral program
Full Job Description
Axzons Homecare is seeking an Office Manager/Admin.
Preferably with experience in the home health.
As the Office Admin you will play a key role along with other colleagues in optimizing operation of Axzons.
Days can be fast-paced in the office.
This positive person, creative problem solver will maintain staffing schedules, and ensure that our daily client services are of the highest quality.
Also providing excellent customer service, support to the caregivers, and staff.
The ideal candidate will play a vital role in delivering positive first impressions authenticating the quality of Axzons.
Position responsibilities:
Communicate with employees and clients in a professional mannerSchedulingMaintains current and accurate records and schedules for all clients and requests for serviceCreate and maintain staff schedules by contacting employees and confirming accepted shifts, and strategizing to cover open shifts and call outs.Provide daily updates as necessary.Monitor service shifts (caregivers' clocking in and out, late alerts) and caregiver claims (hours worked, activity notes, and recordings)Problem-solve issues as they arise: caregiver call-outs, client hour changes, etc.Enter client and caregiver information into the electronic database, updating it as necessary to provide complete and accurate information for all staffNew hire on-boardingRun background checksUpdate database with employee informationValidates employee time worked versus schedulePrepare semi-monthly payroll file for reviewPrepare client schedule reportsPrepare summary client service reports for invoicingFollow up with clients to solicit on-line reviewsMarketingPerform the company's marketing activities including, planning and coordinating events, other marketing, and PR eventsCreating, managing social media, and other marketing content
General office tasks:
Act as Receptionist for the office answering inquiries of general nature from applicants, visitors, and professional staff in a friendly cooperative mannerFiling, CopyingMaintain all staff and contract personnel filesKeep all evaluation forms currentAssist with other office support duties as needed.
Essential Qualities and Skills needed:
Must be highly organized, detail oriented and able to multitask with a positive professional approachProficient with Microsoft office.Proficient in typingGood listening skills and support for both clients and caregivers, reflecting compassion and care in stressful situationsExcellent spoken and written communicationSelf-motivated and able to work independently, with an attitude of creative problem-solvingCommitted to being a team player: communicative, collaborative and supportive of the office's mission and goalsProficient with computer and technology skills, to work with our electronic database and to use and create documents in Microsoft OfficeFamiliarity with scheduling software, a plusHigh School Diploma required, Post-secondary education a plusMust possess secretarial skill and have a polite telephone mannerPass a criminal background checkPresent a pleasant and professional demeanor when communicating with customers via phone and emailFlexibility to work on a variety of projects
Experience:
Scheduling: 1 year (Preferred)Caregiving experience 1 year (Preferred)Office coordination 1 year (Preferred)'
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Work Remotely
No
Job Type: Full-time
Pay: As per qualification and experience
Benefits:
Employee assistance programFlexible schedulePaid time offParental leaveProfessional development assistanceReferral program
Schedule:
8 hour shiftHolidaysOn callWeekend availability
Supplemental Pay:
Bonus pay
COVID-19 considerations:
Masks, face shields, and full PPE are provided to all staff members.
We are assisting team members in getting vaccinated for free/no cost.
Ability to commute/relocate:
Reliably commute or planning to relocate before starting work (Preferred)
Education:
High school or equivalent (Preferred)
Experience:
Microsoft Office: 1 year (Required)Administrative experience: 1 year (Required)Home care: 1 year (Preferred)Schedule management: 1 year (Preferred)
Work Location: One location