Job Title: Office Associate - Health Occupations
Department: Academics - Health Occupations MCC
Reports To: Associate Dean of Health Occupations
Job Classification: Non Exempt
Location: Marshalltown Community College, Marshalltown, IA
Summary: The purpose of this position is to provide administrative support to ensure the efficient operation of the office.
Job Responsibilities: Performs specialized office support work, which requires the exercise of independent judgment, the application of technical skills and a knowledge of detailed or specialized activities related to the area to which assigned. Enters, edits and retrieves data and prepares periodic or special reports, using computer systems and following established formats and menus. Provides customer service to internal and external customers in person, via electronic means or by phone. Will re-direct inquiries as needed. Provides switchboard coverage as scheduled. Perform clerical duties such as organizing files, processing mail, preparing purchase requisitions and participate in the purchase of office and classroom supplies, monetary transactions and deposits as needed. Arranges meeting and makes room reservations. Participates in Health Occupations events such as recruiting, orientation, pinning, career fairs, etc. Prepares and disseminates nursing class schedules. Records, transcribes, and maintains minutes from departmental meetings. Assists with reaccreditation tasks as assigned. Supports the overall success of the District by performing other duties as assigned. Education and Experience: Completion of High School or equivalent required. Associate degree preferred. Previous office support experience preferred.
Abilities: Knowledge of and ability to use good phone etiquette. Proficient at using the telephone system, messaging and general switchboard operations. Ability to handle moderately to highly confidential matters and materials with discretion. Ability to communicate effectively orally and in writing. Ability to provide exceptional customer service skills. Knowledge of IVCCD processes and procedures, and the ability to comply. Ability to multi-tasks efficiently and in a timely manner. Ability to exercise good judgment and use critical thinking skills. Ability to work in an environment of shifting priorities and frequent interruptions. Knowledge of computer software programs to include: Word, Excel, PowerPoint and Publisher. Knowledge of and ability to work in computer systems designed for department work. Knowledge of office machines, such as copiers, printers and fax machines. Base Wage: $12.00-$17.00 per hour - actual salary will be based on experience and education.
Benefit Information: This position offers a full benefit package including health, dental, vision, life insurance, long-term disability, retirement plan, vacation, sick and staff development opportunities.
Iowa Valley Community College District does not discriminate against any employee or applicant for employment. This includes all employment practices, hiring practices, and unwelcome harassment of applicants or employees based on race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, disability, genetic information, actual or potential parental, family, marital status or veteran status or other protected classes. If you have questions or complaints related to compliance with this policy, please contact the Vice President of Administration, serving as the District Equity Officer, 3702 S. Center Street, Marshalltown, IA 50158, , , or the Director of the Office for Civil Rights U.S. Department of Education, John C. Kluczynski Federal Building, 230 S. Dearborn Street, 37th Floor, Chicago, IL ******** , Telephone: Facsimile: , TDD Email: .
