Position: Office Manager Department: Customer Service Department Rate: $22-24/Hour (DOE) What is Glaz-Tech Industries? Glaz-Tech Industries is a wholesale manufacturer and supplier of residential, commercial, & specialty glass with locations across 7 states. We offer the broadest product line in the flat glass industry including low-e products, laminated glass, tempered safety glass, tinted glass, reflective glass, and specializes in the manufacture of thermal efficient insulated glass units (Dual Pane Units).
Why Glaz-Tech Industries? Competitive Pay with Annual Performance Reviews Health Insurance with Employer Contribution Medical, Dental, Vision and Disability Insurance Company Paid Life Insurance 401K Plan with Employer Contribution Paid Vacation and 6 Paid Holidays Company Paid Employee Discount Program Summary Glaz-Tech is looking to fill the position of office manager in the Shreveport, Louisiana location. The candidate must be accountable, adaptable, detailed and a self –driven individual who will hold strong communication skills. The office manager is a primary source of communication between customers, corporate and employees. It is very important that the office manager promotes a productive environment. The office manager is responsible for up-to-date information on customer accounts, customer service (such as order input and accounts receivable), and procedural employee matters.
Candidate must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers in person, email, or phone.
Responsibilities may include: Responsible for administrative duties and protocols Communicating with customer through phone, email and in person Following-up with customer orders for delivery status Learn and use of the GTI production system Manage filing systems and update/maintain necessary paperwork Assist of the onboarding process and documentation required for new hires and employee life cycle Assist in compiling accurate and timely payroll records such as "timecards" and time-off request. Requirements: Must at least 2 years of related glass knowledge and experience Must possess strong computer and typing abilities Strong interpersonal and customer service skills Accuracy and attention to detail Full-time availability between the hours of 8-5 p.m. Minimum Qualifications: Must be 18 years or older High School Diploma or equivalent Authorized to work in the US 5 years of Customer Service or Clerical related work 2 years of related management experience Experience in the Glass industry Job Type: Full-time