Position Title: OHC Floor Lead
Department: Picking & OHC Department
Reports To: Picking & OHC Supervisor
Work Location: Jos A Bank Distribution Center, 626 Hanover Pike, Hampstead Maryland 21074
Shift: 7:00 AM – 3:30 PM, Monday through Friday
Position Summary: The OHC Floor Lead will assist the Picking & OHC Supervisor with all activities from processing retail product through OHC (induction thru pack-out), processing product using our standard operating procedures and leading the team of employees. The Floor Lead will not counsel employees within the department but may be present during counseling being performed by the supervisor.
Responsibilities: The responsibilities of the OHC Floor Lead includes but not limited to:
Assist supervisor in development a daily plan around unit goals and staffing requirements for the OHC.Assist supervisor in assignment of work. When assigning work ensure all priorities get the proper attention.Ensure work through the OHC is processed FIFO basis.Ensure all outbound cartons on the OHC are shipped within expected guidelines. Use reporting in W&H System as needed.Ensure an audit of outbound cartons is completed daily, document results and take action as needed.Manage any issues and product errors encountered in a timely manner.Communicate job expectations and coach employees.Responsible to ensure employees are performing at expected rates. Work with employees as needed to ensure performance standards are achieved.Using the MOS System monitor employee performance daily. As needed perform new time studies and adjust rates.Cross train employees in all departments to help as volume demand dictates.Assist supervisor in performing payroll and employee attendance tracking weekly.Ensure inventory accuracy is a priority.Enforce company rules and regulation as well as rules specific in the union contract. Both in your department and throughout the DC.Develop, maintain and enforce standard operating procedures on all tasks executed within the OHC department.Communicate effectively to all external company departments that interact with the OHC department.Look for ways for continuous improvement.Promote a clean and safe work environment. Work on safety tasks as assigned.Perform other related duties and assignments as required. Skills, Abilities, Experience and Qualifications: High School Diploma or Equivalent required.Prior leadership experience is a plus.Ability to work and motivate your employee team.Ability to meet deadlines/productivity standards and complete work in a timely manner.Good attendance/punctuality record; consistently at work and on time.Ability to learn new skills and follow directions.Good math, counting, and problem-solving skills.Must be customer service oriented.Good verbal and written communication skills.Good organizational and time management skills.Ability to identify and resolve discrepancies.Must have excellent attention to detail while maintaining accuracy.Must maintain a professional and positive attitude at all times with the highest level of customer service.Individual must be Safety conscious.Working knowledge in the use of warehouse technology including radio-frequency (RF) scanners to perform daily functions is a plus.Previous warehouse/distribution/production experience helpful.Basic knowledge of computer PC skills (Excel, Word, and Outlook) is required.Ability to work in a warehouse environment setting with physical demands that include continuous standing, walking, use of hands and fingers, grasping, reaching, climbing or balancing, stooping, bending, kneeling, squatting, stretching, crouching, crawling, pulling, pushing, working and reaching overhead, using ladders or lifts, and frequently lifting and/or moving up to 50 pounds or more.Ability to use handling equipment and machinery including sorter systems, conveyors, RF guns, metal hooks, plastic bags, plastic packaging, cardboard boxes, tape dispensers, and other materials necessary to the production and packaging of our merchandise.Dependable team player willing to do what it takes to get the job done and flexible in scheduling is required based on business needs (i.e.; increased hours, weekends, holidays, and volume of work, staffing shortages, etc.). Other Duties: This job description is not designed to cover or contain a comprehensive listing or activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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