On-Call Troubleshooter

Got flexible schedule? Vending Coast is looking for a On-Call Field Troubleshooter to join our growing team. He/she will be responsible for providing on-site client installation, repairs, and maintenance of client's equipment.  
The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.
Responsibilities: Support the client – Oversee all network services and perform tests on equipment and circuits.  Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.Equipment and service – Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory. Requirements: High school diploma or GED required; Bachelor's degree or certification preferredAbility to build strong relationships with the customer and display excellent communication skillsAbility to manage your workflow in a timely and consistent managerAbility to lift to 55 poundsProblem-solving skills and mechanical aptitudeComputer skills including Microsoft officeKnowledgeable about all safety requirementsAbility to be ON-CALL *In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.