As an Online Chat Support Representative at ConocoPhillips in Denver, Colorado, your primary responsibility will be to provide exceptional customer service and support through online chat platforms. This part-time entry-level position is perfect for individuals who are confident, independent, and possess strong planning and project management skills.
Responsibilities:- Respond to customer inquiries, complaints, and requests in a timely and professional manner via online chat- Provide accurate and detailed information regarding products, services, and company policies- Troubleshoot technical issues and escalate complex problems to the appropriate department- Maintain a positive and helpful attitude at all times to ensure customer satisfaction- Collaborate with team members to improve overall customer support processes
Requirements:- High school diploma or equivalent- Strong communication skills, both written and verbal- Ability to multitask and prioritize tasks effectively- Proficiency in computer applications and internet browsing- Previous customer service experience is a plus, but not required
Benefits:- Paid overtime opportunities- Free food and beverages provided during shift hours- Paid Time Off (PTO) for part-time employees- Opportunities for career growth and development within the company
Working Environment:At ConocoPhillips, we strive to cultivate a sense of ownership and responsibility at every level of our organization. As an Online Chat Support Representative, you will be empowered to make decisions and take action to ensure customer satisfaction and drive positive results.
Equal Opportunity Statement:ConocoPhillips is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and have equal opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Deadline to Apply:Interested candidates should submit their applications by June 3, 2024. Don't miss out on this exciting opportunity to join our team at ConocoPhillips and make a difference in the world of online customer support!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
