Online Client Support Assistant

Visa is seeking a part-time Online Client Support Assistant to join our team in Denver, Colorado. As an Associate Level position, the ideal candidate will have at least 4 years of experience in a similar role.

Responsibilities:- Provide online support to clients to assist with inquiries, issues, and escalations- Manage client relationships and ensure satisfaction with Visa services- Conduct research and analysis to troubleshoot and resolve client concerns- Collaborate with internal teams to address client needs and improve processes- Assist with project management initiatives to enhance client experience- Maintain accurate records of client interactions and resolutions

Requirements:- Dedicated and resourceful individual with strong communication skills- Proficient in critical thinking and project management- Ability to work effectively in a dynamic, fast-paced environment- Strong attention to detail and problem-solving skills- Experience with customer service and client support- Proficiency in Microsoft Office applications

Benefits:- Paid Time Off (PTO)- Visa sponsorship for eligible candidates- Profit sharing opportunities- Opportunities for unlimited personal and professional growth

Equal Opportunity Statement:Visa is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, or any other protected status.

Deadline to apply: June 26, 2024

If you meet the requirements and are looking for a rewarding opportunity to grow your career with a globally recognized company, we encourage you to apply for the Online Client Support Assistant position at Visa in Denver, Colorado.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.