Online Client Support Assistant

SanDisk is seeking a part-time Online Client Support Assistant to join our team in Jacksonville, Florida. As an Associate Level position, the candidate should have at least 2 years of experience in customer service or a related field.

Responsibilities:- Provide online support to clients via chat, email, and phone- Resolve client issues and concerns in a timely and efficient manner- Assist with product inquiries and provide information on SanDisk products and services- Maintain a positive and professional attitude when communicating with clients- Collaborate with internal teams to address client needs and ensure a seamless customer experience- Identify opportunities for improvement in the customer support process- Keep detailed records of client interactions and follow up as needed

Requirements:- Hardworking and able to work independently- Strong problem-solving skills- Ability to demonstrate leadership qualities- Excellent communication skills, both written and verbal- Proficient in using computer software and online communication tools- Experience in a customer service role is a plus

Benefits:- Visa sponsorship for qualified candidates- Parental leave for eligible employees- Paid overtime opportunities for part-time employees

Working Environment:At SanDisk, we foster an environment where technology is harnessed to drive innovation and efficiency. Our team is dedicated to providing top-notch client support and delivering high-quality products to our customers.

Deadline to Apply: May 16, 2024

Equal Opportunity Statement:SanDisk is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. All qualified applicants will receive consideration for employment.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.