Online Client Support Assistant

Job Description:

Occidental Petroleum is seeking a part-time Online Client Support Assistant to join our team in New York City, New York. As an Associate Level position, the ideal candidate should have at least 3 years of experience in a similar role. We are looking for someone who is passionate, hardworking, persuasive, and skilled in strategic planning.

Responsibilities:- Provide online support to clients through various communication channels, such as email, chat, and social media- Assist clients with inquiries, technical issues, and product information- Foster strong relationships with clients and ensure their satisfaction with our services- Collaborate with internal teams to resolve client issues in a timely manner- Analyze client feedback and provide insights to improve our online support processes- Contribute to the development of online support strategies and initiatives

Requirements:- Bachelor's degree in Business, Marketing, or related field- 3+ years of experience in online client support or customer service- Strong communication and interpersonal skills- Excellent problem-solving abilities- Ability to work independently and as part of a team- Proficiency in Microsoft Office Suite and CRM software

Benefits:- Free accommodation- Free food- Vision insurance- Performance-based recognition and rewards

Working Environment:At Occidental Petroleum, we believe in recognizing and rewarding employees based on their performance and merit. Our team-oriented culture encourages growth and development, providing opportunities for career advancement. We value diversity and inclusion in the workplace.

Apply now to join our dynamic team as an Online Client Support Assistant in New York City, New York. The deadline to apply is April 26, 2024.

Equal Opportunity Statement:Occidental Petroleum is an equal opportunity employer. We welcome and encourage diversity in the workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.