Online Customer Support Specialist

Job Description:

Archer Daniels Midland is seeking a part-time Online Customer Support Specialist to join our team in Denver, Colorado. This entry-level position requires at least 1 year of experience in a customer service or support role. The ideal candidate will be energetic, driven, and possess strong project management and problem-solving skills.

Responsibilities:- Provide high-quality online customer support through various channels, including email, chat, and social media- Assist customers with inquiries, issues, and complaints in a timely and professional manner- Troubleshoot technical problems and provide solutions to customers- Collaborate with internal teams to address customer needs and improve processes- Maintain accurate records of customer interactions and transactions- Continuously strive to improve customer satisfaction and retention rates

Requirements:- 1 year of experience in a customer service or support role- Energetic and driven personality- Strong project management and problem-solving skills- Excellent communication and interpersonal abilities- Proficiency in Microsoft Office and CRM software- Ability to work independently and collaboratively in a team environment

Benefits:- Paid sick leave- Profit sharing- Paid Time Off (PTO)

Working Environment:At Archer Daniels Midland, we strive to pursue excellence in every endeavor, setting a high standard for achievement. Our team is dedicated to delivering exceptional service and support to our customers while fostering a collaborative and inclusive work environment.

Equal Opportunity Statement:Archer Daniels Midland is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.