How to Apply: Resume and Cover Letter are required for consideration. Resumes without cover letters will not be reviewed. Concept Systems, Inc. (CSI) is a woman-owned small business based in Ithaca, New York, with 30 years' experience offering professional consulting services to nonprofit and public sector organizations. Concept Systems is a small, nimble team with a can-do attitude, and the CSI culture fosters ongoing learning and collaboration. We welcome and appreciate applications from professionals with diverse skills and experiences. The Operations Associate provides essential support in managing office operations, maintaining building and tenant relations, and coordinating administrative tasks. This role plays a key part in ensuring smooth day-to-day functions, assisting with supply and facility management, and supporting various operational needs. The ideal candidate is organized, detail-oriented, and interested in Concept Systems' mission and products. Essential Duties and Responsibilities Office Operations · Monitor and ensure that offices are clean and in good order, manage and oversee supplies and office equipment. · Support building security needs by coordinating key and lock updates. · Schedule office-wide events and coordinate calendars and staff meetings, as requested. · Provide office reception services. · Track routine office expenses and manage general office documentation. Building Management · Maintain tenant records and assist with tenant inquiries and scheduling tenant visits. · Coordinate with contractors for building maintenance, cleaning, and repair needs. · Provide general support to the building owner. Marketing and Sales Assistance · Provide administrative support to the Marketing and Sales team by organizing materials, assisting with note taking, and tracking project tasks. · Be responsible for data entry, contact management, and emailing for marketing. Training Program Support · Assist the training team in preparing for web-based training delivery and not taking. · Support communications with prospective training attendees Qualifications Bachelor's degree in business, marketing, public administration, or related field. 2+ years of experience in an administrative or operations role, preferably in a professional services or consulting setting. Strong organizational skills and ability to manage multiple tasks with attention to detail. Effective communication skills and proficiency in Outlook and Microsoft 365. Experience with Salesforce, Canva, Constant Contact, and other marketing and sales tools preferred. Ability to work independently, prioritize tasks, and support a dynamic office environment. Location: The Concept Systems offices on the beautiful Ithaca Commons. Schedule: The Operations Associate will work 20 hours per week. A possible schedule is Monday through Friday from 10:00 AM to 2:00 PM. The timing is flexible, and the final schedule will be determined with the candidate. Compensation The pay range is between $22 and $25/hour. All staff members receive life insurance, long-term disability, Simple IRA with 2% employer match, vacation leave, personal/sick leave, and company holidays. Statutory benefits include Short-Term Disability, Paid Family Leave, and Workers' Compensation. How to Apply Resume and Cover Letter are required for consideration. Resumes without cover letters will not be reviewed. This role is open to candidates authorized to work in the United States. CSI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type as protected by federal, state, or local laws. Learn more about Concept Systems and groupwisdom :