Operations Associate

Key Responsibilities: Record Management: Collect, organize, and maintain patient medical records in both electronic and paper formats.
Ensure the accuracy and completeness of all medical records by reviewing and updating information regularly.
Data Entry: Accurately enter patient information into the electronic health records (EHR) system.
Verify and update patient demographics, insurance information, and other relevant details.
Confidentiality: Adhere to strict confidentiality protocols to protect sensitive patient information in accordance with HIPAA regulations.
Control access to medical records and maintain a secure and confidential environment.
Release of Information: Process requests for the release of medical records, ensuring compliance with legal and regulatory requirements for billing.
Communication: Communicate effectively with healthcare professionals, administrative staff, and patients to obtain necessary information and resolve any issues related to medical records and billing
Training and Compliance: Stay informed about updates and changes in healthcare regulations related to medical recordkeeping and medical billing.
Train and educate staff on proper procedures for maintaining and accessing medical records.
Technology Utilization: Proficiently use electronic health record (EHR) software and other relevant technologies to manage medical records efficiently.
Qualifications: High school diploma or equivalent; associates degree in Health Information Management or related field preferred.
Proven experience in medical records management or a similar role in the healthcare industry.
Familiarity with computers, tech-savvy and able to adapt to new systems.
Strong attention to detail and organizational skills.
Knowledge of HIPAA regulations and other relevant healthcare compliance standards.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively in a team environment.