**Job Title:** Operations Associate - Work from Home
**Company:** Auto-Owners Insurance
**Location:** New York City, New York, US
**Job Type:** Part-time
**Seniority Level:** Associate Level
**Years of Experience:** 2
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### **Job Description:**
Auto-Owners Insurance is seeking a dedicated and hardworking Operations Associate to join our dynamic team on a part-time basis. As a fully remote position based in New York City, this role is ideal for individuals who are committed to contributing positively to a collaborative work environment while maintaining a high level of productivity and attention to detail.
### **Key Responsibilities:**
- **Administrative Support:** Assist in various administrative tasks, including data entry, document management, and maintaining updated records to ensure operational efficiency.
- **Customer Engagement:** Provide excellent customer service by responding to inquiries, resolving issues, and ensuring stakeholders receive timely and accurate information.
- **Reporting and Analysis:** Gather and analyze operational data to produce reports that assist in identifying trends and facilitating informed decision-making.
- **Process Improvement:** Collaborate with team members to identify opportunities for process enhancements. Suggest and implement innovative solutions that improve operational workflows.
- **Project Coordination:** Support and coordinate special projects as assigned, ensuring adherence to timelines and objectives.
- **Cross-Department Collaboration:** Work closely with various departments, including underwriting, claims, and marketing, to support a cohesive operational strategy and enhance communication.
- **Training and Support:** Assist in onboarding new team members and provide ongoing support and training regarding operational protocols and systems.
### **Requirements:**
- **Education:** Bachelor's degree in Business Administration, Management, or a related field preferred, or equivalent experience in an operations-related role.
- **Experience:** A minimum of 2 years of experience in an operations or administrative support capacity, ideally within the insurance or financial services industry.
- **Technical Skills:** Proficiency in MS Office Suite (Excel, Word, PowerPoint) and experience with CRM systems; familiarity with data analysis tools is a plus.
- **Personality Traits:**
- **Dedicated:** Exhibit a strong work ethic and commitment to achieving company goals.
- **Hardworking:** Demonstrate a consistent ability to offer high-quality work and go the extra mile when necessary.
- **Soft Skills:**
- **Attention to Detail:** Consistently produce accurate, high-quality work, ensuring thoroughness in every task.
- **Adaptability:** Thrives in a fast-paced environment and can adjust quickly to changing priorities and new challenges.
### **Benefits:**
- **Medical Coverage:** Comprehensive health insurance plans to ensure the well-being of you and your family.
- **Company Transportation:** Reimbursement or provision for commuting costs, making your work-from-home experience seamless.
- **Relocation Allowance:** Support for those who may need to relocate to better align with the role or company expectations.
### **Working Environment:**
At Auto-Owners Insurance, we foster a culture that encourages exploration and calculated risk-taking to fuel personal and professional growth. Our collaborative and innovative environment is designed to empower employees to pursue new ideas and approaches, positioning them for long-term success within the company.
### **Application Deadline:**
All applications must be submitted by **October 10, 2024**.
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**Equal Opportunity Statement:**
Auto-Owners Insurance is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and encourage applications from individuals of diverse backgrounds, experiences, and perspectives. We believe that a diverse workforce enhances our ability to serve our clients and communities.
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Interested candidates are encouraged to submit their resume and cover letter detailing their relevant experience and enthusiasm for the role. We look forward to hearing from you!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
